At a Glance
- Tasks: Lead a busy convenience store and manage a dynamic team.
- Company: Join Kennys Foodfare, a growing brand in Northern Ireland.
- Benefits: Training, career development, and a supportive work environment.
- Other info: Enjoy day shifts with weekends off and opportunities for growth.
- Why this job: Make a real impact in your community while developing your management skills.
- Qualifications: 3+ years in store management or supervision in a fast-paced environment.
The predicted salary is between 25000 - 30000 £ per year.
Due to the ongoing expansion of Kennys Foodfare in Northern Ireland, we are looking to expand our management team (Store Managers and supervisors). We have stores in Coleraine, Garvagh, Kilrea, Magherafelt, Randalstown and Newtownabbey, plus an online Home Delivery Wine store. We continue to upgrade and improve our stores for the benefit of our customers and staff. We pride ourselves in our customer service through putting our customers first in serving our local communities. We offer a high quality shopping experience for our loyal customer base.
Duties of our management team include:
- Managing a busy convenience store
- Ensuring store profitability through effective management of sales, margin and staff
- Leading your team to ensure a high level of store standards and achievement of Store KPIs
- Increasing sales and customer loyalty through the provision of an exciting store offering for our customers
- Organising and managing daily orders, stock and deliveries
- Manage all operational and cash handling/till processes within the store
- Actively training and mentoring your store team living the Company values
Applicants must demonstrate on their CV the following criteria:
- Store Management or Supervisor experience in a fast paced, food/convenience store environment (preferably a minimum of 3 years)
- Experience in managing a team
- A good working knowledge of convenience store departments (fresh, chilled, ambient and frozen) including ordering, stock control, margin, management and merchandising
- A proven track record of providing excellent customer satisfaction and service
- Achievement of KPIs/targets in your previous role(s)
- Ability to multi-task, problem solve, organise and seek solutions in a fast paced environment
We offer training and development throughout your time with the Company including opportunities to develop your career with the Kenny's Group as the company continues to expand.
Hours: 5 days per week (which will include 1 weekend day). Day shift hours only, no evenings. Terms and conditions will be based on your experience and the turnover of the store. We are happy to discuss opportunities.
Skills: Store Operations, Retail Team Management, Visual Merchandising, Convenience Store Management, Retail Store Management.
StudySmarter Expert Advice🤫
We think this is how you could land Manager - Convenience Store in Londonderry County Borough
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Kenny's Foodfare, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Kenny's Foodfare!
We think you need these skills to ace Manager - Convenience Store in Londonderry County Borough
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Kenny's Foodfare, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Kenny's Foodfare and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Kenny's Foodfare that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Kenny's Foodfare
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
