Kenny Recruit partners with a consumer goods business to appoint an Outbound Operations and Customer Service Manager on a 12-month fixed-term contract to cover maternity leave. The role is London-based with hybrid working (2 days in office, 3 days remote).
You will oversee end-to-end order fulfilment, manage Gorgias, drive efficiencies, and collaborate with warehouse, commercial, demand planning and finance teams to ensure exceptional customer service.
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Outbound Operations & Customer Service Lead - 12-Month FTC employer: Kenny Recruit
At Kenny Recruit, we pride ourselves on being a family-led business that values every team member's input and fosters a collaborative work environment. With flexible working arrangements of three days remote and two days in the office, we offer a unique opportunity for personal and professional growth without the constraints of a larger corporate structure. Join us to make a meaningful impact in recruitment while enjoying competitive rewards for your success.
