At a Glance
- Tasks: Make calls to boost customer relationships and drive sales growth in a dynamic team.
- Company: Fast-growing UK distribution business in the convenience and vape sectors.
- Benefits: Competitive salary, commission, and a supportive team environment.
- Other info: Fast-paced office role with opportunities for personal and professional growth.
- Why this job: Join a vibrant team and make a real impact on customer engagement and sales.
- Qualifications: Experience in telesales or phone-based roles; strong communication skills.
The predicted salary is between 28000 - 28000 £ per year.
Kenny Recruit is working with a fast-growing UK distribution business operating within convenience and vape sectors to find an ambitious Customer Growth Executive. Our client partners with independent retailers and convenience stores, supplying a broad and evolving portfolio of high-demand consumer products. Known for strong retail relationships, category expertise, and rapid growth, the business offers an agile, performance-driven sales environment.
This is a fast-paced, office-based sales support role where you’ll work closely with Territory Account Managers to help grow and protect customer relationships across the UK. You’ll become part of a dedicated regional sales team, supporting field-based colleagues by reactivating dormant customers, converting registered non-buyers into active accounts and ensuring retailers continue to receive excellent service and support.
You won’t be working alone. You’ll be part of a driven, energetic office-based team in Blackburn, all working together to create opportunities, drive activity and support growth across the business.
Working hours: 9.00am to 5.30pm
Location: Blackburn, 4/5 days in the office
Salary: up to £28,000 per annum (dependent on experience) + commission and benefits
Key Responsibilities:
- Making outbound sales and reactivation calls to convenience and vape retailers
- Reactivating dormant customer accounts and rebuilding engagement
- Converting registered non-buyers into active purchasing customers
- Supporting Territory Account Managers with account management activity
- Covering customer call files during territory transitions or vacancies
- Building strong relationships with independent retailers over the phone
- Managing and updating customer data files and CRM systems
- Working closely with assigned TAMs to ensure aligned communication and customer support
- Identifying sales opportunities and passing qualified leads into the field sales team
- Delivering high levels of outbound activity — typically 50+ calls per day
- Supporting promotional campaigns, product launches and sales initiatives
- Helping drive customer retention, sales growth and account development
What we're looking for:
- Experience in outbound telesales, call centres or phone-based sales roles
- Confidence making high volumes of outbound calls daily
- Experience working to sales targets and KPIs
- Strong communication and relationship-building skills
- Good organisational skills and attention to detail
- Confidence working with customer data, spreadsheets and CRM systems
- A proactive and resilient mindset
- The ability to work at pace whilst maintaining quality and professionalism
- A team-focused attitude with strong collaboration skills
- A desire to learn, improve and contribute to team success
- Experience within convenience, wholesale, FMCG or vape sectors would be beneficial, but attitude and drive are just as important.
Next Steps: Shortlisted candidates will obviously be contacted for this specific role and if you haven’t heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to give feedback to every applicant but due to the sheer volume of applications we receive, unfortunately this just isn't possible. We will keep your CV on file to contact you with regards to future roles and any other advice to help you. Alternatively, feel free to contact us for a chat.
Customer Growth Executive in Darwen employer: Kenny Recruit Careers
Kenny Recruit offers a fantastic opportunity for a Part-Time Credit Controller in the vibrant area of Richmond, where flexibility and work-life balance are prioritised. With a supportive work culture that values employee growth, you will enjoy the benefits of hybrid working and a competitive salary, all while contributing to a successful and expanding business. Join us to enhance your career in a role that allows you to manage customer relationships effectively and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Growth Executive in Darwen
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Customer Growth Executive at Kenny Recruit Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Kenny Recruit Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Customer Growth Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Customer Growth Executive in Darwen
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Kenny Recruit Careers:When writing your cover letter, make sure to tailor your message specifically for Kenny Recruit Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Kenny Recruit Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Kenny Recruit Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Kenny Recruit Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Kenny Recruit Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
