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- Tasks: Process sales orders accurately and support customer service with clear communication.
- Company: Join a leading UK distributor of luxury fragrance and beauty brands.
- Benefits: Enjoy flexitime, employee discounts, and a company pension.
- Why this job: Be part of a creative team and make an immediate impact in a fast-paced environment.
- Qualifications: Experience in order processing and strong Excel skills are essential.
- Other info: Great opportunity for growth and collaboration across departments.
The predicted salary is between 24000 - 36000 £ per year.
Kenneth Green Associates is a leading UK distributor of premium and luxury fragrance and beauty brands. We partner with some of the world's most exciting names in beauty, bringing them to life across major retail environments with creativity, professionalism, and integrity at the heart of everything we do.
We are currently seeking a Sales Order Processor to join our team on a 12-month fixed-term contract, based at our Weybridge Head Office. In this role, you will be responsible for the accurate and timely processing of both customer and internal sales orders, ensuring smooth coordination between the Sales, Marketing, and Warehouse teams. You will play a key part in supporting the delivery of excellent customer service by maintaining accurate system data, meeting processing deadlines, and proactively resolving order queries.
This is an excellent opportunity for a highly organised and detail-oriented individual who thrives in a fast-paced environment and enjoys working collaboratively across departments.
Key Responsibilities- Accurately process customer and internal sales orders in line with agreed delivery dates.
- Manage order amendments, cancellations and delivery queries efficiently.
- Provide clear and timely communication to Sales Managers, Consultants, Marketing and Warehouse teams.
- Maintain accurate records within ERP systems (e.g. Navision/SAP) and Excel-based reporting tools.
- Generate and distribute routine reports (e.g. order status, back orders, POD tracking).
- Chase and reconcile Proof of Deliveries (PODs) where required.
- Support process improvements and team initiatives to enhance efficiency and accuracy.
- Carry out general administrative duties to support the smooth running of the SOP function.
- Previous experience in order processing, customer service administration, or a similar operational role (FMCG or wholesale environment desirable).
- Confident working with ERP systems (e.g. Navision, SAP or equivalent).
- Strong working knowledge of Microsoft Excel, Word and Outlook.
- Good numeracy and literacy skills.
- Comfortable managing high volumes of data with accuracy.
- High level of attention to detail and accuracy.
- Strong organisational skills with the ability to prioritise effectively.
- Self-motivated, dependable and proactive.
- Calm and resilient when working under time pressure.
- Clear and professional communicator.
- Builds positive working relationships across departments.
- Collaborative team player with a flexible approach.
- Proven administrative experience in a fast-paced environment.
- Confident user of Excel (intermediate level preferred).
- Strong attention to detail and data accuracy.
- Effective planning and time management skills.
- Professional and confident in dealing with stakeholders at all levels.
This is a great opportunity to join a fast-paced, creative team and make an immediate impact.
Sales Order Processor in Weybridge employer: Kenneth Green Associates
Contact Detail:
Kenneth Green Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Order Processor in Weybridge
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. Show them you’re not just another candidate; you’re genuinely interested in their brand and what they do!
✨Tip Number 3
Follow up after interviews with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are keen to join our team. It shows initiative and helps us get to know you better.
We think you need these skills to ace Sales Order Processor in Weybridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous order processing or customer service roles, especially if you've worked in FMCG or wholesale environments.
Showcase Your Attention to Detail: Since this role requires a high level of accuracy, include examples in your application that demonstrate your attention to detail. Mention any specific tools or systems you've used to maintain data accuracy.
Communicate Clearly: In your cover letter, be clear and professional. Explain why you're interested in the Sales Order Processor role and how your skills align with the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Kenneth Green Associates
✨Know Your Stuff
Before the interview, make sure you understand Kenneth Green Associates and their role in the beauty industry. Familiarise yourself with their brands and how they operate. This will show your genuine interest and help you connect your skills to their needs.
✨Showcase Your Organisational Skills
As a Sales Order Processor, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or resolved order queries efficiently. Highlight your attention to detail and how it contributed to excellent customer service.
✨Brush Up on ERP Systems
Since the role involves working with ERP systems like Navision or SAP, be ready to discuss your experience with these tools. If you haven’t used them before, do some research and be prepared to talk about how you would approach learning new software quickly.
✨Communicate Clearly
Effective communication is crucial in this role. Practice articulating your thoughts clearly and professionally. Think of scenarios where you had to communicate with different teams and how you ensured everyone was on the same page. This will demonstrate your collaborative spirit.