At a Glance
- Tasks: Build strong client relationships and manage inquiries with professionalism.
- Company: Join a rapidly expanding, fun team in Leatherhead.
- Benefits: Hybrid working model, great perks, and genuine career progression.
- Other info: Dynamic environment where multitasking and organisation are key.
- Why this job: Kickstart your career with opportunities to grow into Account Management.
- Qualifications: Previous office experience and excellent communication skills required.
The predicted salary is between 28200 - 32000 £ per year.
Kenneth Brian Associates are recruiting for an industry leading and rapidly expanding client based in Leatherhead to join their busy and fun team. We are seeking an energetic and driven candidate who is looking for a career which offers them genuine career opportunities, to be progressed into an Account Management role. This role includes a hybrid working model and great benefits!
Duties:
- Managing and developing strong relationships with clients ensuring that you are exceeding standards and needs are met.
- Taking client telephone calls with excellent phone manner and a level of professionalism dealing with any inquiries or handling any issues effectively.
- Actively utilising the system to track/manage client accounts and prepare reports.
- Responding to any email inquiries ensuring timely communication.
- Creating rapport with clients to build long lasting and solid relationships.
The ideal candidate:
- Previous office experience within a similar role.
- Excellent communication skills whether it's via telephone or email.
- Able to be personable and create long lasting relationships.
- Can multitask and exhibit high organisational skills.
Customer Service Executive in Surrey employer: Kenneth Brian Associates
Kenneth Brian Associates is an exceptional employer that values collaboration and innovation, making it an ideal place for a Bid Coordinator to thrive. With a strong focus on employee development and a supportive work culture, team members are encouraged to grow their skills while contributing to high-stakes projects in a dynamic environment. Located in a vibrant area, the company offers unique advantages such as flexible working arrangements and a commitment to work-life balance, ensuring that employees feel valued and motivated.
