Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.
Kenneth Brian Associates are recruiting for an industry leading and rapidly expanding client based in Leatherhead to join their busy and fun team. We are seeking an energetic and driven candidate who can provide excellent customer service over the phone.
Duties:
- Receiving high volume calls dealing with enquiries
- Updating CRM system
- Resolving customer issues in an efficient manner
- Escalating to management for complex customer service issues
- Responding to emails
The ideal candidate:
- Previous office experience within a similar role is ideal but not essential!!
- Minimum C's GCSE Maths and English
- Excellent communication skills whether its via telephone or email.
- Proficient in Microsoft Office, Outlook, Word and Excel.
- Hold a problem-solving attitude.
This is a 6 month fixed term contract initially however for candidates who really prove themselves there is every possibility this could become permanent. xgikmsk Additionally if you do not yet have office based experience but have some retail experience this could be a great opportunity to get your foot in the door and gain office experience!
Please click on the apply button to read the full job description
Customer Service Assistant in Leatherhead employer: Kenneth Brian Associates
Kenneth Brian Associates is an exceptional employer, offering a dynamic work environment where IT professionals can thrive in a standalone role that encourages hands-on involvement across all aspects of IT. Located conveniently within 45 minutes of Purley, the company fosters a supportive culture with ample opportunities for employee growth and development, ensuring that team members are equipped to tackle diverse challenges while contributing to meaningful projects in the professional services sector.
