Credit Controller & Payroll Administrator in London

Kenneth Brian are working with an established and well-respected company based in Kingston, who are seeking an experienced and organised Credit Controller & Payroll Administrator to join their finance team.

This is a varied role that combines responsibility for maintaining effective credit control procedures with the accurate administration of payroll processes.

The successful candidate will have strong attention to detail, excellent communication skills, and previous experience in both credit control and payroll administration.

Key Responsibilities

• Credit Control Duties
• Managing and maintaining the sales ledger.
• Chasing outstanding debt via telephone, email, and written correspondence.
• Building and maintaining positive relationships with customers to ensure prompt payment.
• Allocating incoming payments and reconciling customer accounts.
• Investigating and resolving invoice queries and payment disputes.
• Producing aged debt reports and providing regular updates to management.
• Monitoring customer credit limits and reviewing creditworthiness where required.
• Issuing account statements and copy invoices.
• Supporting month‑end processes and reporting activities.
• Reducing debtor days and improving cash flow across the business.
• Payroll Administration Duties
• Processing weekly and/or monthly payroll accurately and within deadlines.
• Maintaining employee payroll records and ensuring all information is up to date.
• Calculating salaries, overtime, bonuses, commissions, and statutory payments.
• Processing starters, leavers, and employee changes.
• Managing holiday pay, sick pay, maternity/paternity pay, and other payroll-related adjustments.
• Ensuring compliance with HMRC legislation and payroll regulations.
• Handling payroll queries from employees in a professional and timely manner.
• Preparing payroll reports and supporting finance team requirements.
• Assisting with pension administration and auto‑enrolment processes.
• Supporting year-end payroll activities, including P60s and other statutory reporting.
• Candidate Requirements
• Previous experience in a Credit Control and/or Payroll Administration role.
• Strong understanding of credit control procedures and debt collection techniques.
• Payroll processing experience with a good understanding of payroll legislation.
• Excellent numerical and analytical skills.
• Strong organisational skills and attention to detail.
• Good working knowledge of Microsoft Excel and accounting/payroll systems.
• Professional communication skills with the ability to build effective relationships.
• Ability to manage multiple priorities and meet deadlines.

Benefits

• Competitive salary.
• Supportive and friendly working environment.
• Opportunity to join an established and growing business.
• Company pension scheme.
• Holiday entitlement and additional benefits.
• Ongoing training and development opportunities.

If you are a proactive and detail-oriented finance professional looking for a varied role within an established company, we would love to hear from you.

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