At a Glance
- Tasks: Chase outstanding debts and manage customer accounts with precision.
- Company: Join a fantastic company in Epsom with a supportive team.
- Benefits: Permanent position with opportunities for growth and development.
- Other info: Energetic, adaptable team players thrive in this dynamic role.
- Why this job: Make a real difference by helping customers and ensuring financial stability.
- Qualifications: Some experience in credit control or debt collection is preferred.
The predicted salary is between 25000 - 30000 £ per year.
Kenneth Brian Associates are recruiting for a fantastic company based in Epsom who are looking for a Credit Controller / Debt Collector to join their team on a permanent basis. The ideal candidate will have a small amount of experience in a similar role.
Main Duties:
- To contact customers to chase outstanding debts and to record all details against the customers' record.
- To reconcile accounts to ensure that all invoices have been actioned by the customer.
- Ensure that credit stopped orders are monitored throughout the day and that appropriate action is taken.
- To ensure that all credit limits are monitored to ensure that they have been set at the required level.
- To monitor customer payment patterns to highlight any signs of cash flow issues.
- To log customer queries and ensure they are actioned in a timely manner.
- Ensure that all New Account Proposal Forms are processed as soon as possible and reviewed regularly to ensure that a credit decision is made promptly.
About You:
- Adaptable, flexible, able to multi-task.
- Energetic and enthusiastic.
- Can think outside the box.
- Good communicator at all levels.
- Identifies priorities and organises tasks accordingly.
- Organised self-starter - personal objective setter.
- Positive 'can-do' attitude.
- Strong team player.
Credit Controller - Debt Collection employer: Kenneth Brian Associates Limited
Kenneth Brian Associates offers a dynamic work environment in Epsom, where employees are valued for their contributions and encouraged to grow within the company. With a strong focus on teamwork and communication, this role as a Credit Controller provides opportunities for personal development and career advancement, all while enjoying a supportive culture that fosters innovation and adaptability.
Contact Details:
Kenneth Brian Associates Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller - Debt Collection
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Credit Controller role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the company and their debt collection processes. Be ready to discuss how your experience aligns with their needs, especially around monitoring customer payment patterns and handling queries.
✨Tip Number 3
Show off your organisational skills! During interviews, highlight how you manage tasks and priorities. Share examples of how you've successfully reconciled accounts or monitored credit limits in past roles.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that suit your skills. Plus, it shows you're serious about joining the team and makes it easier for us to spot your application.
We think you need these skills to ace Credit Controller - Debt Collection
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights any relevant experience in credit control or debt collection. We want to see how your skills match the job description, so don’t be shy about showcasing your adaptability and organisational skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you’re the perfect fit and how your positive 'can-do' attitude will contribute to our team.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate good communication, so make sure your writing reflects that. Avoid jargon and focus on what makes you a strong candidate.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our fantastic team!
How to prepare for a job interview at Kenneth Brian Associates Limited
✨Know Your Numbers
Brush up on your understanding of credit control and debt collection metrics. Be ready to discuss how you've managed outstanding debts in the past, and think about specific examples where you successfully reconciled accounts or improved cash flow.
✨Showcase Your Communication Skills
As a Credit Controller, you'll need to communicate effectively with customers. Prepare to demonstrate your ability to handle difficult conversations and resolve queries. Think of scenarios where you’ve turned a challenging situation into a positive outcome.
✨Demonstrate Your Organisational Skills
Since the role requires multitasking and prioritising tasks, come prepared with examples of how you’ve organised your workload in previous roles. Highlight any tools or methods you use to keep track of customer accounts and payment patterns.
✨Exude Enthusiasm and Positivity
Your attitude can make a big difference in an interview. Show your energy and enthusiasm for the role by discussing why you’re excited about working in credit control. A positive 'can-do' attitude will resonate well with the interviewers.
