At a Glance
- Tasks: Onboard new clients and maintain strong relationships through regular updates.
- Company: Exciting social media management agency with a vibrant culture.
- Benefits: Competitive salary, bonuses, team trips, and career progression.
- Other info: Dynamic work environment with opportunities for young professionals.
- Why this job: Join a fast-growing agency and make a real impact in social media.
- Qualifications: Strong relationship-building skills and social media knowledge required.
The predicted salary is between 31500 - 38500 £ per year.
Kenneth Brian Associates are recruiting for a Client Relationship Manager on behalf of a growing Social Media Management Agency based in Chessington. This is a very unique role working for a client who works within a niche industry; specialising in social media management.
The role will be responsible for onboarding new clients, building rapport and keeping in touch with that client throughout.
Duties and expectations:- Lead the onboarding process for a new client which includes all administration, building the rapport with the client and ensuring the management transition runs smoothly.
- Ensuring all compliance needed is completed.
- Keeping in touch with the client either weekly or bi-weekly for catch ups, updates and process management.
- Ensuring clients know their weekly to-do tasks on a Monday and keeping track of this to ensure progress of content is going to be completed to schedule.
- Identifying where any issues may arise.
- Must have excellent relationship building skills and able to build rapport with people from all walks of life.
- Excellent organisation and timekeeping skills.
- Able to manage multiple clients at one time.
- Social media savvy, we require candidates to have knowledge of platforms such as Tiktok, X and Instagram.
- Well educated, minimum C Grades in maths & English.
- Must live within 45 mins of Chessington.
- Alternatively, we will consider Graduates without experience that possess the hunger and confidence for a fulfilling and successful career.
In return our client offers a fun and social work environment, great benefits including work trips away for the whole team and much more!
Client Relationship Manager employer: Kenneth Brian Associates Limited
At Kenneth Brian Associates, we pride ourselves on fostering a vibrant work culture that values enthusiasm and collaboration. Located in the heart of Leatherhead, we offer competitive salaries and a supportive environment where employees can thrive and grow their careers. Join us to be part of a team that not only prioritises excellent customer service but also encourages a fun and engaging workplace atmosphere.
Contact Details:
Kenneth Brian Associates Limited Recruitment Team
