Kenneth Brian Associates are recruiting on behalf of a commercial business for a Scheduler/Helpdesk Coordinator based in Horsham. This role sits at the heart of the operations team, coordinating engineers, clients and internal teams to ensure work is delivered efficiently.
Key responsibilities:
- Scheduling engineers and booking jobs via CRM systems
- Acting as a key point of contact for clients, handling queries and providing job updates
- Managing client records, keyholder details and routine service planning
- Monitoring job progress and ensuring deadlines are met
- Preparing reports, quotations and supporting documentation
- General administration and social media support
About you:
- Minimum one year administration experience
- Highly organised with the ability to manage multiple priorities
- Strong communicator with good customer service skills
- Confident IT user and quick to learn new systems
- Proactive, adaptable and able to work independently or as part of a team
Helpdesk Coordinator in Horsham employer: Kenneth Brian Associates Limited Careers
Kenneth Brian Associates offers an exceptional work environment for finance professionals in Croydon, where you can thrive in a hands-on leadership role while managing a dynamic team. With a strong focus on employee development and a culture that encourages autonomy and innovation, you'll have the opportunity to make a significant impact on the business's financial success. Join us to enjoy a rewarding career with competitive benefits and the chance to grow alongside a successful and expanding organisation.
Contact Details:
Kenneth Brian Associates Limited Careers Recruitment Team
