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- Tasks: Lead global client account management and support the Business Development team.
- Company: Kennedys, a forward-thinking global law firm with a collaborative culture.
- Benefits: Exciting work, professional development, and opportunities for career growth.
- Why this job: Make a real impact in a high-profile initiative within a dynamic global team.
- Qualifications: Experience in global client account management and strong people management skills.
- Other info: Join a diverse and inclusive workplace that values your authentic self.
The predicted salary is between 43200 - 72000 £ per year.
Kennedys is looking for a Global Senior Client Account Manager to join our Business Development team based in London. The role is responsible for leading on the global client account management for key clients in the global client programme. Responsibilities will also include supporting the Global BD Director on the running of the global programme, managing the UK Client Account Management (CAM) team, and collaborating with the global BD team who have CAM responsibilities. With the recent launch of the refreshed client programme, this role will be pivotal to ensuring the success of a high profile initiative within Kennedys.
Team
Kennedys global Business Development & Marketing team drives profitable revenue growth through a client-centric approach to business development and marketing activity, which enhances our reputation globally. The global functions include Client Relationship Management, Pursuits, BD, Marketing Technology & Data, and Marketing and Communications. We have a BD presence in APAC, UK, EMEA, the US and Latin America.
Key responsibilities
- Manage the effective delivery and adoption of global best practice for account management, including delivering training to the global CAM and BD team as well as fee earners on account management and client relationship best practice.
- Lead the UK-based global CAM team including overseeing the day-to-day people management and development of the UK team members.
- Collaborate with the global BD teams, Heads of the Regions and any dedicated CAM resource around the world to provide support and ensure there is a globally consistent approach to client account management across Kennedys.
- Undertake the global CAM role on key clients in the global client programme.
Required experience
- Strong experience of working in a global client account management team within a professional services environment.
- Experience of people management, ideally a team.
- Excellent organisation skills, with a proven ability to take initiative and responsibility for completion of work or projects.
- Highly organised and able to prioritise workloads, manage multiple projects and negotiate deadlines.
- Experience of working with clients and partners, as well as BD teams globally.
- Exceptional relationship building skills.
- Experience of bringing new ideas and thinking, from concept to delivery, providing opportunities for the lawyers and partners to build relationships and win work.
- Business benefit, service delivery and results focused.
- Highly developed written and verbal communication skills.
- Proven people management experience.
- Excellent IT skills including the use of Excel spreadsheets, Word and PowerPoint.
Please let us know if you require any additional support or adjustments to be made in order to submit your application to Kennedys.
About Kennedys
Kennedys is a global law firm with expertise in dispute resolution and advisory services. With over 2,750 people worldwide across 47 offices in the UK, Europe, Middle East, Asia Pacific and America we have some of the most respected legal minds in their field. Our lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims.
What do we have to offer?
We welcome high-performing lawyers, business services professionals, secretaries, graduates and apprentices to join our rapidly expanding global firm. Whatever your role at Kennedys, you’ll be involved in exciting and stimulating work, where your input will make a difference. Our culture and values form a big part of who we are and we take them seriously. We make a difference by being approachable, straightforward, supportive and distinctive. Our values are at the core of who we are and what make us a great firm to work with and for.
The Firm recognises the value of investing in our people’s development and believes our culture and values contribute to the quality of our work and of our client relationships. With a culture of on-the-job and experiential learning, peer to peer learning, mentoring, resources and tools that enable you to drive your career, we can support your development in your current and future roles. A variety of other opportunities are available including secondments to clients and our global offices.
We strive to celebrate and empower our people and ensure everyone can bring their authentic selves to work. We’ve created a culture based on client service, professional excellence, hard work and trust, where diversity, equity and inclusion (DE&I) is a key priority. We recognise that many of our people want to work for an employer that is aligned to their values, which is why we are building an inclusive culture, decarbonising our operations and supporting our people to thrive at work. Our people are the key to driving this change and helping us to make a difference to our clients, our people and the communities in which we live and work.
Kennedys is an equal opportunities employer and is committed to ensuring our recruitment processes are as inclusive as possible. We expect all employees to be aware of and comply with all relevant policies and procedures within their jurisdiction, including those relating to Information Security, Data Protection and Quality Management, refer any breach promptly to Risk & Compliance and to complete all mandatory training when requested.
Global Senior Client Account Manger in London employer: Kennedys
Contact Detail:
Kennedys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Senior Client Account Manger in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Kennedys or similar firms. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by researching Kennedys' recent projects and initiatives. Show us that you’re not just another candidate; demonstrate your knowledge and enthusiasm for their global client programme.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the responsibilities of managing a global CAM team. We want to hear how you can contribute to our client-centric approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Kennedys.
We think you need these skills to ace Global Senior Client Account Manger in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Global Senior Client Account Manager role. Highlight your experience in global client account management and how it aligns with Kennedys' values and goals.
Showcase Your People Management Skills: Since this role involves leading a team, don’t forget to emphasise your people management experience. Share specific examples of how you've developed and supported team members in previous roles.
Demonstrate Your Organisational Skills: Kennedys is looking for someone who can juggle multiple projects and deadlines. Use your application to illustrate your organisational skills and provide examples of how you’ve successfully managed competing priorities in the past.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets the attention it deserves and allows us to keep track of all candidates efficiently.
How to prepare for a job interview at Kennedys
✨Know Your Clients
Before the interview, dive deep into Kennedys' key clients and their industries. Understanding their needs and challenges will help you demonstrate how your experience in global client account management can directly benefit them.
✨Showcase Your Leadership Skills
As this role involves managing a team, be ready to share specific examples of how you've successfully led teams in the past. Highlight your people management experience and how you've developed team members to achieve their best.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations related to client account management. Prepare scenarios where you've implemented best practices or resolved conflicts, showcasing your problem-solving skills and initiative.
✨Communicate Clearly and Confidently
Given the emphasis on communication skills, practice articulating your thoughts clearly. Use concise language and structure your answers to reflect your organisational skills, ensuring you convey your ideas effectively during the interview.
