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For Companies At a Glance
- Tasks: Assist clients with banking needs and build strong relationships to drive sales.
- Company: Global bank in Hounslow with a focus on customer care.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Why this job: Join a dynamic team and make a real difference in clients' financial journeys.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Exciting opportunities for growth in a fast-paced banking environment.
The predicted salary is between 28800 - 43200 £ per year.
Global bank based in Hounslow, seek a Personal Banker to assist the branch in meeting its sales objectives by delivering 1st class customer care to existing clients and by the acquisition, and retention of new clients by developing and strengthening new clients\’ relationships
Key Responsibilities
- Identify and pursue sales leads via referrals, networks, and events.
- Provide prompt, high-quality customer service via phone, email, and in-person.
- Build and maintain strong client relationships; handle queries and complaints effectively.
- Cross-sell products/services to existing customers.
- Represent the branch at business development and sales events.
- Process account openings (including NRI, postal services) and related documentation.
- Manage cash operations, remittances, and postal registers in compliance with bank policies.
- Maintain AML records, risk checks, and required reporting.
- Provide cover for other staff roles when needed.
- Carry out tasks assigned by the Area Branch Manager or senior officers
- Must be located near to the Hounslow area and can travel to Hounslow 5 days a week
- Strong networking, sales, and interpersonal skills.
- Ability to build rapport and understand customer needs.
- Confident in presenting products and services to varied customer profiles.
Follow us on social media for updates on our latest opportunities, market trends and what it\’s like to work with us.
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Personal Banker employer: Kennedy Pearce Consulting
Contact Detail:
Kennedy Pearce Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Banker
✨Tip Number 1
Network like a pro! Attend local events and connect with people in the banking industry. You never know who might have a lead on your next big opportunity.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your enthusiasm for customer care shine through. They want to see how you can build relationships with clients.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows you're genuinely interested in the role and appreciate their time.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that suit your skills. Plus, it helps us keep track of your application and get back to you faster.
We think you need these skills to ace Personal Banker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Personal Banker role. Highlight your customer service experience and any sales achievements that show you can meet those sales objectives we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about banking and how you can deliver 1st class customer care. We want to see your personality come through!
Showcase Your Relationship-Building Skills: In your application, emphasise your ability to develop and strengthen client relationships. Share specific examples of how you've successfully acquired and retained clients in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity without delay.
How to prepare for a job interview at Kennedy Pearce Consulting
✨Know Your Numbers
As a Personal Banker, you'll need to demonstrate your understanding of sales targets and customer care metrics. Brush up on any relevant figures or achievements from your past roles that showcase your ability to meet or exceed sales objectives.
✨Showcase Your Customer Care Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you turned a dissatisfied customer into a loyal one, as this will highlight your ability to build and strengthen client relationships.
✨Research the Bank
Familiarise yourself with the bank's values, services, and recent news. This knowledge will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Practice Your Pitch
Be ready to discuss how you would identify and pursue sales leads. Prepare a brief pitch that outlines your approach to acquiring new clients and retaining existing ones, as this is crucial for the role.