Service Team Lead - Auto Care & Workshop Ops
Service Team Lead - Auto Care & Workshop Ops

Service Team Lead - Auto Care & Workshop Ops

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage customer interactions and oversee vehicle repairs in a dynamic workshop environment.
  • Company: Local engineering company in Rotherfield with a strong community focus.
  • Benefits: Competitive salary, pension scheme, and standard working hours for work-life balance.
  • Why this job: Join a supportive team and enhance your skills while making customers happy.
  • Qualifications: 1 year of experience, excellent communication skills, and quick learning ability.
  • Other info: Enjoy a festive work-life balance and opportunities for career growth.

The predicted salary is between 30000 - 42000 £ per year.

A local engineering company in Rotherfield is seeking an experienced Service Advisor to manage customer interactions and vehicle repairs. The ideal candidate will have at least 1 year of experience, excellent communication skills, and be proficient in learning new systems.

The role involves:

  • Welcoming customers
  • Updating them on repairs
  • Selling services
  • Managing records

A competitive salary and benefits, including a pension scheme and standard working hours, are offered, ensuring a work-life balance during the festive season.

Service Team Lead - Auto Care & Workshop Ops employer: Kennedy Bros

Join a local engineering company in Rotherfield that values its employees and fosters a supportive work culture. With competitive salaries, a pension scheme, and a commitment to work-life balance, especially during the festive season, this role as a Service Team Lead offers not only a rewarding career but also opportunities for personal and professional growth in a dynamic environment.
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Contact Detail:

Kennedy Bros Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Team Lead - Auto Care & Workshop Ops

✨Tip Number 1

Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps us connect with you better.

✨Tip Number 2

Practice your communication skills! As a Service Team Lead, you'll need to interact with customers and team members effectively. Role-play common scenarios with a friend to boost your confidence.

✨Tip Number 3

Show off your problem-solving skills! Be ready to discuss how you've handled challenging situations in the past. We love candidates who can think on their feet and provide solutions.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives us a chance to see your enthusiasm for the role right from the start.

We think you need these skills to ace Service Team Lead - Auto Care & Workshop Ops

Customer Interaction Management
Communication Skills
Record Management
Sales Skills
Proficiency in Learning New Systems
Vehicle Repair Knowledge
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor. We want to see how your skills match the role, so don’t be shy about showcasing your communication skills and any relevant systems you’ve learned.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Service Team Lead position. Share specific examples of how you've managed customer interactions and vehicle repairs in the past.

Show Your Enthusiasm: We love candidates who are passionate about what they do! Make sure your application reflects your enthusiasm for the role and the company. A little personality goes a long way!

Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your amazing skills and experience right away!

How to prepare for a job interview at Kennedy Bros

✨Know Your Stuff

Make sure you brush up on your knowledge of vehicle repairs and customer service. Familiarise yourself with common issues that customers face and how to address them. This will show the interviewers that you're not just a people person, but also someone who understands the technical side of things.

✨Practice Your Communication Skills

Since excellent communication is key for this role, practice explaining complex ideas in simple terms. You might want to role-play with a friend or family member, simulating customer interactions. This will help you feel more confident and articulate during the actual interview.

✨Show Enthusiasm for Learning

The job requires proficiency in learning new systems, so be prepared to discuss how you've adapted to new technologies in the past. Share specific examples of when you quickly picked up a new skill or system, and express your eagerness to continue learning in this role.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.

Service Team Lead - Auto Care & Workshop Ops
Kennedy Bros

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