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For Companies At a Glance
- Tasks: Manage customer interactions and oversee vehicle repairs in a dynamic workshop environment.
- Company: Local engineering company in Rotherfield with a strong community focus.
- Benefits: Competitive salary, pension scheme, and standard working hours for a balanced lifestyle.
- Why this job: Join a supportive team and enhance your skills while making customers happy.
- Qualifications: 1 year of experience, excellent communication, and quick learning abilities.
The predicted salary is between 30000 - 42000 £ per year.
A local engineering company in Rotherfield is seeking an experienced Service Advisor to manage customer interactions and vehicle repairs. The ideal candidate will have at least 1 year of experience, excellent communication skills, and be proficient in learning new systems.
The role involves:
- Welcoming customers
- Updating them on repairs
- Selling services
- Managing records
A competitive salary and benefits, including a pension scheme and standard working hours, are offered, ensuring a work-life balance during the festive season.
Service Team Lead - Auto Care & Workshop Ops in Rotherfield Peppard employer: Kennedy Bros
Contact Detail:
Kennedy Bros Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Team Lead - Auto Care & Workshop Ops in Rotherfield Peppard
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your communication skills! Since the role involves managing customer interactions, role-play scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your adaptability! Be ready to discuss how you've quickly learned new systems in past roles. This will highlight your ability to thrive in a dynamic environment like theirs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Service Team Lead - Auto Care & Workshop Ops in Rotherfield Peppard
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience as a Service Advisor. We want to see how your past roles have prepared you for managing customer interactions and vehicle repairs, so don’t hold back!
Communicate Clearly: Since excellent communication skills are key for this role, ensure your application is clear and concise. Use straightforward language and avoid jargon to make it easy for us to understand your qualifications.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention specific skills or experiences that align with what we’re looking for, like your ability to learn new systems quickly.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Kennedy Bros
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle repairs and customer service. Familiarise yourself with common issues that customers face and how to address them. This will show the interviewers that you're not just a people person, but also someone who understands the technical side of the role.
✨Practice Your Communication Skills
Since excellent communication is key for this position, practice explaining complex repair processes in simple terms. You might even want to role-play with a friend or family member to get comfortable with different scenarios you might encounter when dealing with customers.
✨Showcase Your Adaptability
The job requires proficiency in learning new systems, so be prepared to discuss any past experiences where you've had to quickly adapt to new technologies or processes. Highlight specific examples that demonstrate your ability to learn and thrive in changing environments.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or how they handle busy periods, especially during the festive season. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
