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- Tasks: Lead the service team and manage customer interactions for vehicle repairs.
- Company: Local engineering firm in Rotherfield with a focus on honest service.
- Benefits: Competitive pay, pension scheme, and festive closure for family time.
- Why this job: Join a supportive team and enhance customer experiences in the auto repair industry.
- Qualifications: At least one year of experience and strong communication skills.
- Other info: Enjoy a Monday-Friday schedule with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A local engineering firm in Rotherfield seeks an experienced Service Advisor to manage customer interactions regarding vehicle repairs. Candidates should have at least one year of relevant experience, strong communication skills, and a capability to learn new systems swiftly.
The company values an honest service ethos and offers competitive pay, alongside a pension scheme, with a Monday-Friday working schedule. A festive closure is provided to enhance family time during the holidays.
Service Team Lead - Auto Repair & Customer Experience in Rotherfield Peppard employer: KENNEDY BROS.(ENGINEERS)LIMITED
Contact Detail:
KENNEDY BROS.(ENGINEERS)LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Team Lead - Auto Repair & Customer Experience in Rotherfield Peppard
✨Tip Number 1
Get to know the company! Research their values and culture, especially their honest service ethos. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Team Lead, you'll need to interact with customers effectively. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Be ready to showcase your experience! Prepare examples from your past roles that highlight your ability to manage customer interactions and learn new systems quickly. This will demonstrate your fit for the position.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and stand out. Plus, it shows you're proactive and keen on joining our team. Don't miss out on this opportunity!
We think you need these skills to ace Service Team Lead - Auto Repair & Customer Experience in Rotherfield Peppard
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your relevant experience in customer service and auto repair. We want to see how you've handled customer interactions in the past, so share specific examples that showcase your skills!
Communicate Clearly: Strong communication skills are key for this role. When writing your application, keep your language clear and concise. We appreciate straightforwardness, so don’t be afraid to let your personality shine through!
Demonstrate Your Learning Ability: Since we value the ability to learn new systems quickly, mention any experiences where you adapted to new tools or processes. We love candidates who can pick things up fast and thrive in a dynamic environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at KENNEDY BROS.(ENGINEERS)LIMITED
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle repairs and customer service. Familiarise yourself with common issues customers face and how to address them. This will show the company that you’re not just experienced, but also genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer interactions in the past. This will help demonstrate your ability to connect with clients effectively.
✨Emphasise Your Learning Ability
The job requires a capability to learn new systems swiftly, so be ready to discuss how you've adapted to new technologies or processes in previous roles. Share specific instances where you’ve quickly picked up new skills or systems to reassure them of your adaptability.
✨Align with Their Values
The company values an honest service ethos, so make sure to convey your commitment to integrity in customer service. Think of examples where you’ve gone above and beyond to provide honest and transparent service, as this will resonate well with their core values.
