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- Tasks: Provide 1st and 2nd line IT support to help colleagues thrive.
- Company: Forward-thinking tech organisation in Nottingham with a collaborative culture.
- Benefits: Salary between £28,540 and £31,612, hybrid working options, and development opportunities.
- Why this job: Make a meaningful impact every day while supporting your team.
- Qualifications: Strong communication skills and knowledge of Windows and Microsoft 365 required.
- Other info: Join a dynamic environment that values your growth and development.
The predicted salary is between 28540 - 31612 £ per year.
A forward-thinking tech organization in Nottingham is seeking an IT Support role offering a salary between £28,540 and £31,612 annually. The ideal candidate will provide 1st and 2nd line IT support across a variety of issues, ensuring colleagues feel supported and informed. You’ll work in a collaborative environment that values development and provides hybrid working options.
Strong communication skills, customer-focused experience, and knowledge of Windows and Microsoft 365 are essential. Join us to make a meaningful impact every day.
Hybrid IT Support Analyst (1st/2nd Line) in Nottingham employer: Kennedy and Sons Structural Solutions
Contact Detail:
Kennedy and Sons Structural Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Support Analyst (1st/2nd Line) in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend local tech meetups. It’s a great way to get insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you’d handle specific issues with Windows and Microsoft 365, and be ready to share your problem-solving process.
✨Tip Number 3
Show off your communication skills! During interviews, practice explaining technical concepts in simple terms. This will demonstrate your customer-focused approach and ability to support colleagues effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Hybrid IT Support Analyst (1st/2nd Line) in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with 1st and 2nd line IT support. We want to see how you've tackled various tech issues and supported your colleagues in the past!
Show Off Your Communication Skills: Since strong communication is key for this role, include examples of how you've effectively communicated with customers or team members. We love seeing those customer-focused experiences shine through!
Highlight Relevant Tech Knowledge: Don’t forget to mention your knowledge of Windows and Microsoft 365. We’re looking for candidates who can hit the ground running, so make sure we know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Kennedy and Sons Structural Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and Microsoft 365. Be ready to discuss common issues and solutions, as well as any troubleshooting steps you've taken in the past. This will show that you're not just familiar with the software but can also handle real-world problems.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a colleague with an IT issue, so think about how you can make it clear and concise while keeping them informed.
✨Demonstrate Your Customer-Focused Approach
Prepare examples from your previous experience where you went above and beyond to support a colleague or customer. Highlight how you ensured they felt supported and informed throughout the process. This will resonate well with the interviewers looking for a customer-focused mindset.
✨Embrace the Collaborative Spirit
Since the company values collaboration, think of instances where you worked effectively in a team. Be ready to discuss how you contribute to a positive team environment and how you handle conflicts or challenges within a group setting.
