At a Glance
- Tasks: Support the Homes & Wellbeing team with essential admin and postal services.
- Company: Join a welcoming and inclusive organisation committed to equality and diversity.
- Benefits: Competitive salary, supportive team environment, and potential for permanent role.
- Why this job: Make a positive impact while developing your administrative skills in a dynamic setting.
- Qualifications: Experience in administration, strong organisational skills, and good IT proficiency.
- Other info: 35 hours per week, Monday to Friday, based in Clifton, Nottingham.
The predicted salary is between 19000 - 22000 £ per year.
£22,284 - £25,376 per annum. This role is fixed term until February 2027, with the possibility of being extended or made permanent.
Location: Clifton, Nottingham
The Role
As our Business Support Administrator, you’ll play a key role in supporting the Homes & Wellbeing directorate by delivering a comprehensive administrative and postal service to teams across our head office. Your contribution will ensure that essential operational tasks run efficiently, information is managed accurately, and colleagues have the resources they need to deliver high-quality services to our customers.
Key Responsibilities
- Postal Services
- Processing all incoming mail each day
- Distributing internal and external mail by hand or electronically
- Managing outgoing post, including franked and special delivery
- Maintaining the franking machine and postal supplies
- Providing print and post support for Homes & Wellbeing teams
- Processing social value and service-user surveys
- Stationery & Office Support
- Maintaining stationery stock levels and processing requests for other NCHA offices
- Restocking stationery cupboards in the Clifton office
- Checking deliveries and monitoring inventory spreadsheets
- Information Management
- Updating and maintaining key databases and electronic filing systems
- Processing time-critical information in line with procedures
- Logging local authority expressions of interest for care home vacancies
- Additional Administrative Support
- Managing archiving processes, including arranging destruction to retention rules
- Coordinating biannual project visits across NCHA services
- Supporting the team with filing, photocopying, shredding and diary admin
- Producing mail-merge letters and documents
- Processing invoices, eBis orders (including uniforms and legal requests)
- Sourcing cost-effective goods and services
- Managing the team inbox and responding to internal queries
About You
We are looking for a motivated and enthusiastic Administrator to join our Business Support Team, providing high-quality administrative support across the Homes and Wellbeing department. You’ll bring substantial experience in an administrative role, strong organisational skills, good numeracy and literacy, and the ability to work well under pressure while managing a varied workload. With strong IT skills including word processing, data management and mail merges you’ll take pride in delivering accurate work, enjoy a challenge, embrace change, and be ready to get stuck in as part of a small supportive team.
As a confident communicator, you’ll liaise effectively with internal colleagues and external contacts to support efficient service delivery. You will understand the needs of diverse communities and demonstrate a commitment to equality, inclusion and NCHA’s CLEAR values. If you’re someone who takes ownership of your work, thrives in a busy environment and wants to make a positive contribution from day one, this could be the perfect role for you.
Working Hours
35 hours per week, Monday to Friday. Core hours are 9am-5pm. This role is based in our Head Office, Clifton Place.
Equality, Diversity & Inclusion
NCHA strives to be a welcoming and inclusive employer; we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, and women, as they are currently under-represented within our workforce.
Business Support Administrator in Nottingham employer: Kennedy and Sons Structural Solutions
Contact Detail:
Kennedy and Sons Structural Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at local events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of your past work or even a portfolio if relevant. This helps us see how you can contribute to our team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Business Support Administrator in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Support Administrator role. Highlight your relevant experience and skills that match the job description, especially your organisational skills and IT proficiency.
Showcase Your Communication Skills: As a confident communicator, it’s important to demonstrate this in your written application. Use clear and concise language, and don’t forget to mention any experience you have liaising with diverse communities or supporting service delivery.
Be Detail-Oriented: Pay attention to the details in your application. Ensure there are no typos or grammatical errors, as accuracy is key in administrative roles. This will show us that you take pride in delivering high-quality work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the information you need about the role and our values there!
How to prepare for a job interview at Kennedy and Sons Structural Solutions
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Administrator. Familiarise yourself with tasks like managing postal services and maintaining databases. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure everything runs smoothly, especially under pressure.
✨Communicate Clearly and Confidently
As a confident communicator, practice articulating your thoughts clearly. During the interview, be prepared to explain how you would liaise with both internal colleagues and external contacts. This will showcase your ability to support efficient service delivery, which is crucial for the role.
✨Embrace the Values
Familiarise yourself with NCHA’s CLEAR values and think about how they align with your own beliefs. Be ready to discuss how you can contribute to equality and inclusion within the workplace, as this is an important aspect of the company culture.