Job Title: Sales Co-ordinator
Location: Swadlincote, Derbyshire
Hours: Monday-Friday (37.5hr per week)
Salary: £25,000pa
This is a permanent position, with all hours worked in the office.
Due to continued growth and expansion, our prestigious client is currently looking to recruit a Sales Coordinator on a permanent basis. This is a fantastic and rare opportunity to join a local employer on a permanent basis. If you are currently looking for a new opportunity and strive to provide the highest levels of customer support, then this is the role for you!
Role Overview
- To process orders within agreed time frames and following company procedures.
- To provide excellent customer service and to adopt the “go the extra mile” policy to ensure customer satisfaction.
- Monitor deliveries and where necessary track these and advise customers in the correct manner.
- To be able to deal effectively and efficiently with queries and correspondence in a polite and professional manner.
- Monitor, respond and archive all email correspondence.
- To be proactive in identifying potential sales opportunities via Website enquiries.
- Following up on leads and supporting the online business.
- Completing and submitting all related paperwork and the provision of other information as requested.
- To ensure accuracy in all paperwork, including daily filing.
- Maintain records of customer discounts and monitor monthly promotions.
- To develop productive working relationships with colleagues.
- To communicate effectively with managers and other departments and colleagues.
- Liaise with other departments within the business.
- Ensure all invoices are sent out daily, liaising with the Accounts department for client queries.
- Maintain a professional working environment ensuring that the office is kept clean and tidy.
- To be aware of, and follow, all Health and Safety rules and Guidelines
- To assist with any other duties as reasonably requested by management
Technical Knowledge & Experience
- Minimum of 1 years’ experience working within Customer Services is essential
- Previous experience within Order Processing is desirable.
- Must be a strong communicator who can quickly and easily build relationships with both internal and external stakeholders.
- Strong attention to detail skills.
- Previous CRM experience is desirable.
- Proficient using MS package, (word, excel, PowerPoint)
This role is being advertised by Kenect Recruitment who are acting as an employment agency regarding this vacancy.
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Sales Co-ordinator in Swadlincote employer: Kenect Recruitment Ltd.
Kenect Recruitment Ltd. is an excellent employer that values its employees by fostering a supportive work culture and providing opportunities for professional growth. Located in the vibrant town of Market Weighton, this temporary role as an Administrative Support Specialist offers competitive pay and a structured Monday to Friday schedule, allowing for a healthy work-life balance while contributing to a dynamic team environment.
