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- Tasks: Lead and manage all freight forwarding operations, ensuring timely and cost-effective logistics solutions.
- Company: Join Kenect Recruitment Ltd, a leading agency in the logistics sector, based in Bradford.
- Benefits: Enjoy a competitive salary, company pension, and free on-site parking.
- Why this job: Be part of a dynamic team, driving growth and innovation in global logistics.
- Qualifications: 7-10 years in freight forwarding, with strong leadership and negotiation skills required.
- Other info: This is a full-time role with a focus on operational excellence and customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
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Location:
Bradford, United Kingdom
Job Category:
Logistics
EU work permit required:
Yes
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Job Reference:
MTH/333_1752152643
Job Views:
1
Posted:
10.07.2025
Expiry Date:
24.08.2025
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Job Description:
Job Summary
Our prestige client has appointed Kenect to recruit a Freight Forwarding General Manager. In this role you will be responsible for leading, managing, and developing all operational and strategic activities related to freight forwarding—both import and export. This includes overseeing international and domestic transportation, customs compliance, customer service, team leadership, and profitability. The role ensures that the company delivers cost-effective and timely logistics solutions while complying with local and international laws and regulations.
Key Responsibilities
Operational Management:
– Oversee all day-to-day freight forwarding operations (air, sea, road, and multimodal).
– Ensure timely, efficient, and cost-effective movement of goods globally.
– Coordinate with carriers, customs brokers, warehouses, and agents.
– Ensure adherence to international trade regulations and compliance.
Business Development & Strategy:
– Develop and implement business strategies to grow freight forwarding business.
– Identify new markets, clients, and service offerings to increase revenue.
– Negotiate with suppliers, partners, and clients for best service terms.
– Analyse market trends and customer needs to adjust business plans.
Financial & Budget Oversight:
– Manage P&L for the freight forwarding division.
– Develop and monitor budgets, forecasts, and cost control measures.
– Maximise profitability while maintaining service excellence.
Leadership & Team Management:
– Lead and mentor operations, sales, and support staff.
– Set goals, monitor performance, and provide coaching and feedback.
– Promote a culture of continuous improvement, customer focus, and accountability.
Customer & Stakeholder Relations:
– Serve as the escalation point for key accounts and service issues.
– Build long-term relationships with clients and partners.
– Ensure high levels of customer satisfaction and service quality.
Compliance & Risk Management:
– Ensure full compliance with international trade laws and customs regulations.
– Implement and maintain health, safety, and environmental standards.
– Oversee the integrity and accuracy of documentation and processes.
Qualifications
Education & Experience:
– Logistics, Supply Chain, Business, or related field
-Preferred not essential Minimum of 7–10 years of experience in freight forwarding, with at least 3–5 years in a senior management role.
– Deep knowledge of global logistics, shipping, Incoterms, and customs procedures.
Skills & Competencies:
– Strong leadership, organisational, and decision-making skills.
– Excellent negotiation and interpersonal abilities.
– Proficient in freight software, ERP systems, and Microsoft Office.
Key Performance Indicators (KPIs)
– On-time delivery rate
– Gross profit margin
– Customer satisfaction score
– Operational efficiency and cost control
– Staff retention and team performance
Kenect Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Kenect Recruitment Ltd is an Equal Opportunities Employer.
NEINDIND
Job Type: Full-time
Pay: Up to £50,000.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
Schedule:
* Monday to Friday
Work Location: In person
Reference ID: MTH/333
Company Info
Kenect Recruitment Ltd
Burton-Upon-Trent, Staffordshire, United Kingdom
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Freight Forwarding General Manager employer: Kenect Recruitment Ltd
Contact Detail:
Kenect Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarding General Manager
✨Tip Number 1
Network with professionals in the logistics and freight forwarding industry. Attend relevant events, webinars, or local meetups to connect with potential colleagues or mentors who can provide insights and possibly refer you to opportunities at StudySmarter.
✨Tip Number 2
Stay updated on the latest trends and regulations in freight forwarding. Subscribe to industry newsletters or follow key influencers on social media to demonstrate your knowledge during interviews and discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved operational efficiency in previous roles. Highlighting measurable achievements will set you apart from other candidates.
✨Tip Number 4
Familiarise yourself with the software and tools commonly used in freight forwarding. Being proficient in these systems can give you an edge and show that you're ready to hit the ground running if hired.
We think you need these skills to ace Freight Forwarding General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in freight forwarding and logistics management. Emphasise your leadership roles and any specific achievements that demonstrate your ability to manage operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Showcase your strategic thinking and business development skills, and explain how your experience aligns with the company's goals.
Highlight Compliance Knowledge: Given the importance of compliance in this role, ensure you mention your understanding of international trade laws and customs regulations. Provide examples of how you've successfully navigated these areas in previous positions.
Showcase Leadership Skills: In your application, highlight your leadership and team management experience. Discuss how you've mentored staff and promoted a culture of continuous improvement, as these are crucial for the Freight Forwarding General Manager role.
How to prepare for a job interview at Kenect Recruitment Ltd
✨Know Your Freight Forwarding Basics
Make sure you have a solid understanding of freight forwarding operations, including air, sea, and road transport. Brush up on Incoterms and customs procedures, as these are crucial for the role.
✨Demonstrate Leadership Skills
Be prepared to discuss your experience in leading teams and managing operations. Share specific examples of how you've motivated staff and improved performance in previous roles.
✨Showcase Business Development Acumen
Highlight your ability to identify new markets and develop business strategies. Be ready to talk about successful negotiations you've conducted and how you've increased revenue in past positions.
✨Prepare for Compliance Questions
Since compliance is key in freight forwarding, be ready to discuss how you've ensured adherence to international trade laws and regulations in your previous roles. This will show your understanding of risk management in logistics.
