Hotel Duty Manager | Wine Farm | Stellenbosch, Western Cape
Salary: Negotiable depending on experience
Kendrick Recruitment is seeking an experienced and professional Hotel Duty Manager for a prestigious wine farm in Stellenbosch.
The successful candidate will assist with the daily hotel operations, ensuring smooth service delivery, excellent guest experiences and consistently high hospitality standards.
Key Responsibilities
- Oversee daily hotel operations and ensure all departments function efficiently.
- Act as the point of contact for guests and handle any queries or complaints professionally.
- Supervise front-of-house operations and support departmental teams.
- Ensure high standards of guest service, presentation and hospitality.
- Coordinate with housekeeping, food and beverage and maintenance departments.
- Monitor staff performance and assist with training and development.
- Conduct operational checks and ensure the property is maintained to the required standard.
- Assist with guest arrivals, departures and special requests.
- Address operational challenges promptly and report to senior management.
Requirements
- Previous experience in a Duty Manager or Assistant Hotel Manager position.
- Experience within a luxury hotel, wine estate or boutique hospitality environment would be advantageous.
- Strong leadership and communication skills.
- Excellent guest relations and problem-solving abilities.
- Good organisational and administrative skills.
- Ability to work shifts, weekends and public holidays when required.
- Professional presentation and a hands-on approach.
Salary: Negotiable depending on experience.
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Hotel Duty Managers employer: Kendrick Recruitment
Join a prestigious upmarket restaurant in Stellenbosch, where we pride ourselves on delivering exceptional guest experiences in a sophisticated setting. Our supportive work culture fosters professional growth, offering opportunities for advancement within a highly regarded group of restaurants. Enjoy the benefits of working in a vibrant location known for its culinary excellence and a team that values collaboration and passion for hospitality.
