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- Tasks: Manage office operations, coordinate maintenance, and support engineers and clients.
- Company: Kendra Energy Solutions Ltd is a dynamic company in the BMS industry based in Glasgow.
- Benefits: Enjoy competitive salary, private healthcare, annual bonuses, and a healthy rewards scheme.
- Why this job: Join a supportive team with high staff retention and opportunities for personal development.
- Qualifications: Experience in the BMS industry, Microsoft Office skills, and excellent customer service required.
- Other info: Flexible leave options and a cycle-to-work scheme available.
The predicted salary is between 28800 - 43200 £ per year.
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Join to apply for the Office Manager (Scotland) role at Kendra Energy Solutions Ltd
Do you have office management experience?
We’re looking for a full-time office manager. Based at our Glasgow office, you’ll support the operational and administrative functions of our business in Scotland. Here’s what we’re after in an ideal candidate.
What you’ll need
- Previous experience within the BMS Industry
- Familiarity with Microsoft Office
- Excellent customer service skills
- Organised approach
- A friendly ‘can-do’ attitude
What you’ll be doing
Small Works & Maintenance Coordination
- Coordinate and deliver small works from initiation to completion.
- Schedule planned preventative maintenance visits with clients.
- Attend internal labour planning meetings to support resource allocation.
- Provide progress updates for key account maintenance contracts.
- Maintain the maintenance contract tracker
- Coordinate timely renewals of PPM contracts.
- Complete Risk Assessments and Method Statements for maintenance and remedial works.
- Manage Permit to Work documentation for maintenance and remedial works.
Engineer Support & Documentation
- Review engineers report.
- Process and issue remedial quotes based on engineer’s findings.
- Finalise and send engineers reports to clients in a timely manner.
Client & Remote Support
- Triage incoming remote support requests and escalate appropriately.
- Triage engineer callouts based on urgency and availability.
- Respond to client enquiries and ensure high levels of service are maintained.
Administrative & Commercial Duties
- Maintain and update the Engineers Quote Tracker
- Roll forward order books and ensure data is accurate.
- Complete Pre-Qualification Questionnaires for prospective clients.
- Update and maintain pricing structures within the QEST system.
- Review Job Progress Reports
Inventory & Office Management
- Receive and log all incoming deliveries of BMS parts.
- Conduct regular stocktakes of office supplies and spare parts.
- Provide support and cover for the Regional Administrator as needed.
What you’ll get
- Competitive salary
- Private health care for you and your family, with online private GP
- Annual bonus
- Healthy reward scheme via health care provider for discounted sportswear, free Apple watches, cinema tickets etc.
- Long service rewards, including additional leave after 5 years’ service
- Option to buy additional annual leave or sell unused leave
- Purchase of bicycles via cycle to work scheme
- Personal development plan
- Investment in personal development training
- Participation in employee referral scheme – financial payment for referral introductions
- Fantastic team and work environment, with high staff retention
Contact us
Interesting in becoming our new office manager? Apply using the form provided or email careers@kendraenergy.co.uk directly.
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Office Manager (Scotland) employer: Kendra Energy Solutions Ltd
Contact Detail:
Kendra Energy Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager (Scotland)
✨Tip Number 1
Familiarise yourself with the BMS industry before applying. Research current trends and challenges in the sector, as this knowledge will help you stand out during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the office management field, especially those within the BMS industry. Attend local events or join online forums to connect with potential colleagues and gain insights that could be beneficial during your application process.
✨Tip Number 3
Prepare specific examples of how you've successfully managed administrative tasks in previous roles. Highlight your organisational skills and customer service experience, as these are key attributes the employer is looking for.
✨Tip Number 4
Showcase your proficiency in Microsoft Office by being ready to discuss how you've used these tools effectively in past positions. Consider preparing a brief demonstration or examples of reports or documents you've created to illustrate your capabilities.
We think you need these skills to ace Office Manager (Scotland)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your office management experience, particularly in the BMS industry. Use specific examples that demonstrate your familiarity with Microsoft Office and your organisational skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and friendly attitude. Mention how your previous experiences align with the responsibilities listed in the job description, such as coordinating maintenance visits and managing documentation.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as your ability to triage support requests and manage inventory. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for an office manager.
How to prepare for a job interview at Kendra Energy Solutions Ltd
✨Showcase Your Office Management Experience
Make sure to highlight your previous experience in office management, especially within the BMS industry. Be prepared to discuss specific examples of how you've successfully coordinated projects or managed administrative tasks.
✨Demonstrate Your Organisational Skills
Since the role requires a highly organised approach, come prepared with examples of how you manage multiple tasks and priorities. You might want to share your methods for keeping track of maintenance schedules or inventory management.
✨Exhibit Excellent Customer Service Skills
The company values high levels of customer service, so be ready to discuss how you've handled client inquiries or resolved issues in the past. Use specific scenarios to illustrate your friendly 'can-do' attitude.
✨Familiarise Yourself with Microsoft Office
As familiarity with Microsoft Office is essential, brush up on your skills before the interview. Be ready to discuss how you've used these tools in your previous roles, particularly in managing documentation and reports.
