At a Glance
- Tasks: Lead a team of Makeup Artists and create an exceptional customer experience.
- Company: Join Kendo Brands at Sephora, a leader in beauty innovation.
- Benefits: Competitive pay, flexible hours, and opportunities for growth in the beauty industry.
- Other info: Dynamic work environment with a focus on teamwork and personal development.
- Why this job: Be a beauty ambassador and inspire others while driving sales and creativity.
- Qualifications: Experience in luxury retail and a passion for makeup artistry required.
The predicted salary is between 33750 - 41250 £ per year.
Position
Kendo Brands Supervisor
Location
Sephora, Meadowhall
Hours
- 30 hrs
- Summary
As a true ambassador for all Kendo Brands in Sephora, the Supervisor will support the business and lead the team in store.
This role is responsible for the management of Retail Artists and ensures that the team represents the brand according to guidelines; working closely with the Sales & Education Executive in planning staffing rotas and coverage within budget; driving daily/weekly/monthly/annual sales goals; managing testers, samples, and other non-sellable goods within budget; and delivering an exceptional customer experience.
This position reports to the Area Manager - North.
Kendo Brands
Fenty Beauty, Fenty Skin, Fenty Hair, Fenty Fragrance and Ole Henriksen
REQUIREMENTS/RESPONSIBILITIES
- Guide, inspire and motivate a team of full/part time Makeup Artists including staffing rotation schedules, coaching of sales & artistry skills, and set individual sales goals.
- Set the example in exceptional product knowledge and service; lead team of Artists to create a flawless customer experience and a build a loyal clientele base to drive sales.
- Oversee sales goals and payroll investment to achieve financial goals.
- Take a strategic approach to building and developing the brand business within the store.
- Build strong, effective relationships with Sephora management and within Kendo to drive strong business results and implement best practices.
- Develop a plan to continually develop and refine the sales, artistry and customer service skills of the team.
- Manage the testers and samples in store.
- Models respect, initiative, enthusiasm, and flexibility at all times; representing the brand in a professional and ethical manner at all times, following all Kendo, brand and Sephora guidelines.
- Builds effective, positive and collaborative relationships quickly with team and store partners.
- Excellent personal grooming standards
QUALIFICATIONS
- Previous experience working in a luxury store environment.
- Accomplished, high level make‑up artistry background.
- At least 2 years of retail experience, at the same level Supervising an account.
- Proven ability to be strategic with strong business acumen.
- Can demonstrate experience of building and executing clientele strategy.
- Ability to lead, develop and motivate staff including conflict/resolution and problem-solving skills.
- Experience in forward planning and achievement of financial goals.
- Strong customer service, clientele, and communication skills.
- Excellent organization skills.
- Have strong commercial awareness.
- PERSONAL ATTRIBUTES
- Self-starter.
- Confident and professional.
- Must be a candidate who demonstrates a real knowledge and passion for the beauty industry
- Someone who is adaptable.
- Energetic, modern, with a firm yet fair approach.
- Demonstrates a drive for results.
- Conducts self in a professional and courteous manor to maintain positive brand image.
- #J-18808-Ljbffr
Kendo Brands Supervisor in Sheffield employer: KENDO
KENDO offers a vibrant and inclusive work environment at Sephora, Bluewater, where creativity and passion for beauty thrive. As a Retail Artist, you will not only enhance your makeup artistry skills but also enjoy opportunities for personal growth and career advancement within a dynamic team. With a commitment to exceptional customer service and brand excellence, KENDO stands out as an employer that values its employees and fosters a culture of collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Kendo Brands Supervisor in Sheffield
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like KENDO, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like KENDO!
We think you need these skills to ace Kendo Brands Supervisor in Sheffield
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at KENDO, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at KENDO and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show KENDO that you’re ready to jump in and contribute right away!
How to prepare for a job interview at KENDO
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
