At a Glance
- Tasks: Assess complex housing benefit cases and support the team with expert guidance.
- Company: Join the London Borough of Harrow, a diverse and dynamic workplace.
- Benefits: Competitive pay, hybrid working, and opportunities for career development.
- Other info: Enjoy a supportive environment with a focus on employee satisfaction.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Senior-level experience in housing benefits and strong assessment skills.
The predicted salary is between 60000 - 60000 £ per year.
The London Borough of Harrow is seeking a dedicated Senior Housing Benefits Officer to join their Finance team. This role requires strong technical expertise and the ability to support and guide Housing Benefit operations effectively.
Key Responsibilities
- Responsibility for undertaking full assessments to entitlement/contribution for the more complex cases including the carrying out of home visits where necessary.
- This requires the post holder to evaluate and be responsible for any review to the entitlement/contribution for the more complex cases as highlighted below:
- Housing Benefit, Council Tax Benefit including more complex calculations in respect of self-employed, students etc.
- Housing Benefit, Council Tax Benefit the Claims relating to Registered Social Landlords, Housing Tenants and Council Tax Benefit.
- Fairer Charging/ Supporting People, Respite Care and Residential Care.
- Other assessments such as concessionary fares using relevant Regulations.
About You
- Experienced at senior level - a seasoned Senior Housing Benefit Assessor with recent, hands-on operational experience.
- Quality Assurance focused - substantial recent experience conducting QA checks and ensuring assessment accuracy.
- Workload management skilled - able to allocate and manage workloads across HB teams.
- Complaint handling experienced - capable of managing and resolving Housing Benefit-related complaints.
- Assessment support capable - confident supporting HB Officers with complex assessments and decision making.
- Knowledgeable in specialist areas - strong understanding of Temporary Accommodation, Supported Accommodation, and HB/CTS appeals.
About Us
Pertemps Recruitment Partnership has been a market leader in permanent and temporary staffing for nearly 60 years. As an accredited Investor in People and a 14 time Sunday Times Best 100 Companies to Work For honouree, we prioritise career development, employee satisfaction, and a personalised approach.
London Borough of Harrow is the 12th largest borough in London, known for its cultural diversity and excellent transport links. Located just 10 miles from Central London, it offers fast access to Euston (13 minutes via Harrow & Wealdstone), the Metropolitan Line, Watford DC Line, national rail services, and major roads including the M1, M25, and A406.
Senior Housing Benefits O in Harrow employer: Kemp
The London Borough of Harrow is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee development and satisfaction. With hybrid working arrangements and a commitment to career growth, employees benefit from a dynamic environment that values their contributions while enjoying the cultural diversity and excellent transport links of the borough. Join us to make a meaningful impact in the community while advancing your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Housing Benefits O in Harrow
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Senior Housing Benefits O in Harrow
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Kemp
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Kemp.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Kemp that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
