Technical Sales Advisor
Salary: £30,000 to £35,000
Hours: Monday to Friday 8am to 5:30pm
Location: Strood
About Your New Company
We are recruiting on behalf of a well-established specialist supplier of hydraulic hoses, fittings and associated hydraulic products, supporting customers across a wide range of industrial and engineering applications. The business provides a comprehensive range of products and technical solutions, combining product expertise with a strong focus on customer service and reliable supply.
This is an excellent opportunity to join a growing technical organisation where you will work closely with customers to understand their requirements, provide product advice and help deliver the right hydraulic solutions for their applications.
Key Responsibilities
- Manage customer enquiries via telephone, email, website and live chat, providing professional and timely support.
- Understand customer requirements, provide technical advice and recommend suitable products and solutions.
- Prepare quotations, process orders and follow up enquiries accurately to maximise sales opportunities.
- Develop existing customer relationships while identifying opportunities for new business, upselling and cross-selling.
- Liaise with suppliers and internal teams to source products and ensure orders are fulfilled efficiently.
- Maintain accurate CRM records and support continuous improvement through customer feedback and effective administration.
Skills & Experience Required
- Previous experience in technical sales, internal sales, customer service or a similar commercial role.
- Excellent verbal and written communication skills, with a confident and professional approach to customers and suppliers.
- Strong organisational skills, attention to detail and the ability to manage competing priorities in a busy environment.
- Confident using Microsoft Office, CRM systems, email and other online platforms.
- Commercially aware, numerate and proactive, with strong problem-solving and negotiation skills.
- Experience within hydraulics, pneumatics, engineering or an industrial environment would be advantageous, although not essential.
Benefits
- Competitive salary
- Annual leave plus bank holidays
- Company pension and wellbeing support
- Employee benefits and rewards platform
- Cycle to Work and volunteering schemes
- Full training and ongoing career development
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Technical Sales Advisor employer: Kemp Recruitment
Join a well-established HGV maintenance company in Crawley that prioritises employee development and offers a supportive work culture. With modern workshop facilities, ongoing manufacturer training, and genuine career progression opportunities, this role as an HGV Technician not only provides competitive pay but also ensures a healthy work-life balance with a 4 on 4 off shift pattern. Experience a diverse range of vehicles and equipment while being part of a team that values your growth and contributions.
