At a Glance
- Tasks: Manage customer inquiries and coordinate service jobs in a vibrant environment.
- Company: Established company with a focus on horticultural services.
- Benefits: Permanent contract, annual leave, pension scheme, and a supportive team.
- Why this job: Join a dynamic team and enhance your customer service skills in horticulture.
- Qualifications: Experience in a service department and strong customer service abilities.
- Other info: 40 hours per week with opportunities for growth.
The predicted salary is between 28800 - 48000 Β£ per year.
A well-established company is seeking a Horticultural Service Advisor near Maldon, England. This role requires managing customer inquiries, coordinating service jobs, and maintaining high service standards in a busy environment.
The ideal candidate will have experience in a service department and strong customer service skills.
The position offers a permanent contract, 40 hours per week, and benefits including annual leave and a pension scheme.
Horticultural Service Advisor: Customer-Focused Operations Lead employer: Kemp Recruitment
Contact Detail:
Kemp Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Horticultural Service Advisor: Customer-Focused Operations Lead
β¨Tip Number 1
Get to know the company inside out! Research their values, services, and recent projects. This will help you tailor your approach and show them you're genuinely interested in being a part of their team.
β¨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different inquiries or complaints. Being prepared will boost your confidence and demonstrate your expertise during the interview.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local horticultural events. Building relationships can give you insider info and might even lead to a referral!
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Horticultural Service Advisor: Customer-Focused Operations Lead
Some tips for your application π«‘
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled inquiries and resolved issues in the past, so share specific examples that showcase your skills.
Tailor Your Application: Donβt just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention your relevant experience in service departments and how it relates to the role of Horticultural Service Advisor.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep your application professional. Use clear language and avoid slang, but donβt be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy!
How to prepare for a job interview at Kemp Recruitment
β¨Know Your Horticulture
Brush up on your horticultural knowledge! Familiarise yourself with common plants, gardening techniques, and customer service scenarios related to horticulture. This will help you answer questions confidently and show your passion for the field.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you excelled in customer service. Think of specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to manage inquiries effectively.
β¨Understand the Company Culture
Research the companyβs values and mission. Understanding their approach to customer service and how they operate will allow you to tailor your responses during the interview, showing that youβre a great fit for their team.
β¨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about their service standards, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if itβs the right fit for you.