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- Tasks: Manage equipment hire enquiries and ensure timely deliveries in a fast-paced environment.
- Company: Join a leading name in the plant and equipment hire industry.
- Benefits: Competitive salary, supportive team, and opportunities for career growth.
- Why this job: Be part of a high-performing team and make a real impact in logistics.
- Qualifications: Experience in hire or construction sectors is preferred.
- Other info: Dynamic role with a focus on customer service and teamwork.
The predicted salary is between 25000 - 31000 £ per year.
Location: Glasgow
Hours: Monday to Friday
Salary: £25,000 - £31,000 per annum (depending on experience)
Are you an organised, driven professional with a passion for customer service and logistics? An exciting opportunity has opened up for a Hire Desk Controller to join a leading name in the plant and equipment hire industry. This is your chance to become an integral part of a high-performing, supportive team in a fast-moving environment.
What You’ll Be Doing:
- Managing inbound enquiries for equipment hire via phone and email
- Accurately processing hire orders and ensuring all details are captured correctly
- Coordinating closely with customers, drivers, and depot staff to guarantee timely deliveries and collections
- Liaising with the workshop to confirm equipment availability and turnaround times
- Providing clear, friendly, and professional responses to customer queries
- Maintaining up-to-date records and supporting the smooth running of daily operations
What We’re Looking For:
- Previous experience in a similar role, ideally within the hire, plant, or construction sector.
Hire Desk Controller employer: Kemp Recruitment
Contact Detail:
Kemp Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller
✨Tip Number 1
Network like a pro! Reach out to people in the plant and equipment hire industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the perfect fit for the Hire Desk Controller role. Highlight your organisational skills and customer service experience to stand out.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the interview to remind them of your conversation.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that suit your skills. Plus, it shows you're serious about joining our team in this fast-paced environment.
We think you need these skills to ace Hire Desk Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and logistics. We want to see how your skills match the Hire Desk Controller role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your previous experience makes you the perfect fit for our team. Keep it friendly and professional!
Showcase Your Organisational Skills: As a Hire Desk Controller, organisation is key. In your application, give examples of how you've successfully managed multiple tasks or projects at once. We love to see how you keep everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Kemp Recruitment
✨Know Your Stuff
Make sure you understand the ins and outs of the hire desk controller role. Familiarise yourself with the plant and equipment hire industry, and be ready to discuss how your previous experience aligns with the responsibilities listed in the job description.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a tricky situation effectively.
✨Be Organised and Detail-Oriented
As a Hire Desk Controller, attention to detail is key. During the interview, demonstrate your organisational skills by discussing how you manage multiple tasks and ensure accuracy in processing orders. Bring up any tools or methods you use to stay organised.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about the team dynamics, the challenges they face in logistics, or how success is measured in this position.
