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- Tasks: Manage customer enquiries and coordinate equipment delivery for maximum satisfaction.
- Company: Join a leading national company in Tool and Plant hire.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Why this job: Be the vital link between clients and teams, making a real impact.
- Qualifications: Experience in plant hire and strong communication skills required.
- Other info: Dynamic role with opportunities for professional growth.
Ensure that your CV is up to date, and that you have read the job specs first.
Working Hours: Monday – Friday, Day Shift
Salary: £30,000- £34,000 per annum
Company Overview: Join a leading national company specialising in Tool, Plant, and Powered Access hire. Our client, renowned for their exceptional service and extensive fleet, is seeking a dedicated Hire Desk Controller to join their dynamic team.
Job Summary: As a Hire Desk Controller, you will be the crucial link between our clients, the engineering team, and the transport department. Your role ensures that the right equipment is available and delivered to customer sites on time, maintaining high levels of customer satisfaction.
Key Responsibilities:
- Customer Enquiries: Handle hire enquiries via telephone, email, and online ordering system.
- Machine Availability: Monitor and update machine availability statuses in the system.
- Coordination: Work closely with engineering and transport teams to ensure timely preparation and delivery of equipment.
- Communication: Serve as a friendly and helpful point of contact for depot enquiries, ensuring effective communication with colleagues and customers.
Qualifications and Experience:
- Industry Experience: Prior experience in Plant, Powered Access, Tool, Lifting Equipment or Material Handling industries.
- Technical Skills: Proficient in Microsoft Office and general computer skills.
- Communication: Excellent verbal and written communication skills.
- Customer Service: Strong customer service orientation with the ability to manage multiple tasks efficiently.
Why Join Us?
- Career Development: Opportunities for professional growth and career advancement.
- Supportive Team: Be part of a supportive and dynamic team environment.
- Nationwide Reach: Work for a reputable company with nationwide operations.
How to Apply:
If you are interested in this exciting Hire Desk Controller role or seek advice on your next career move, please contact Karla at Kemp Recruitment or submit your up-to-date CV.
Reference: INDKA
Plant Hire Controller & Coordinator in Wing employer: Kemp Recruitment Ltd
Contact Detail:
Kemp Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plant Hire Controller & Coordinator in Wing
✨Tip Number 1
Before you even think about applying, make sure you know the ins and outs of the role. Familiarise yourself with the job description and the company. This way, when you get to the interview stage, you can show off your knowledge and enthusiasm!
✨Tip Number 2
Networking is key! Reach out to people in the industry or even current employees at the company. A friendly chat can give you insider info and might just help you get your foot in the door.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and coordination. Role-play with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team. Good luck!
We think you need these skills to ace Plant Hire Controller & Coordinator in Wing
Some tips for your application 🫡
Keep Your CV Fresh: Make sure your CV is up to date and tailored for the Hire Desk Controller role. Highlight relevant experience in plant hire or customer service to catch our eye!
Read the Job Specs: Before applying, give the job specs a good read. Understanding what we’re looking for will help you align your application with our needs.
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your excellent verbal and written skills. A friendly tone goes a long way!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Kemp Recruitment Ltd
✨Know the Job Inside Out
Before your interview, make sure you thoroughly understand the role of a Hire Desk Controller. Familiarise yourself with the key responsibilities and how they relate to customer service and equipment coordination. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves a lot of communication with clients and team members, be prepared to demonstrate your excellent verbal and written skills. Think of examples from your past experiences where you effectively handled customer enquiries or coordinated with different teams. This will highlight your suitability for the job.
✨Prepare for Technical Questions
Brush up on your technical knowledge related to plant hire and equipment. Be ready to discuss your experience with Microsoft Office and any relevant software. If you can, bring examples of how you've used these tools in previous roles to improve efficiency or customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or opportunities for career development. This shows that you’re not just interested in the job, but also in how you can grow within the company.
