Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer enquiries and coordinate equipment delivery for maximum satisfaction.
- Company: Join a leading national company in Tool and Plant hire.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Why this job: Be the vital link between clients and teams, ensuring timely service and satisfaction.
- Qualifications: Experience in plant hire and strong communication skills required.
- Other info: Dynamic role with opportunities for professional growth across the nation.
The predicted salary is between 25000 - 29000 £ per year.
Working Hours: Monday – Friday, Day Shift
Salary: £30,000- £34,000 per annum
Company Overview: Join a leading national company specialising in Tool, Plant, and Powered Access hire. Our client, renowned for their exceptional service and extensive fleet, is seeking a dedicated Hire Desk Controller to join their dynamic team.
Job Summary: As a Hire Desk Controller, you will be the crucial link between our clients, the engineering team, and the transport department. Your role ensures that the right equipment is available and delivered to customer sites on time, maintaining high levels of customer satisfaction.
Key Responsibilities:
- Customer Enquiries: Handle hire enquiries via telephone, email, and online ordering system.
- Machine Availability: Monitor and update machine availability statuses in the system.
- Coordination: Work closely with engineering and transport teams to ensure timely preparation and delivery of equipment.
- Communication: Serve as a friendly and helpful point of contact for depot enquiries, ensuring effective communication with colleagues and customers.
Qualifications and Experience:
- Industry Experience: Prior experience in Plant, Powered Access, Tool, Lifting Equipment or Material Handling industries.
- Technical Skills: Proficient in Microsoft Office and general computer skills.
- Communication: Excellent verbal and written communication skills.
- Customer Service: Strong customer service orientation with the ability to manage multiple tasks efficiently.
Why Join Us?
- Career Development: Opportunities for professional growth and career advancement.
- Supportive Team: Be part of a supportive and dynamic team environment.
- Nationwide Reach: Work for a reputable company with nationwide operations.
How to Apply:
If you are interested in this exciting Hire Desk Controller role or seek advice on your next career move, please contact Karla at Kemp Recruitment or submit your up-to-date CV.
Plant Hire Controller & Coordinator employer: Kemp Recruitment Ltd
Contact Detail:
Kemp Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plant Hire Controller & Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the plant hire industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the perfect fit for the Hire Desk Controller role. Highlight your customer service skills and industry experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Hire Desk Controller gig, plus it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Plant Hire Controller & Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the Plant, Powered Access, or Tool hire industries. We want to see how your skills match up with what we're looking for!
Show Off Your Communication Skills: Since you'll be the friendly point of contact for our clients, it's important to showcase your excellent verbal and written communication skills in your application. Let us know how you’ve successfully handled customer enquiries in the past!
Highlight Your Technical Skills: Proficiency in Microsoft Office is a must! Make sure to mention any technical skills you have that could help you excel as a Hire Desk Controller. We love seeing candidates who are tech-savvy!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on this exciting opportunity!
How to prepare for a job interview at Kemp Recruitment Ltd
✨Know Your Equipment
Familiarise yourself with the types of tools and equipment the company hires out. Being able to discuss specific machines and their uses will show your industry knowledge and enthusiasm for the role.
✨Master the Communication Game
Since you'll be the go-to person for customer enquiries, practice clear and friendly communication. Prepare examples of how you've handled customer queries in the past, showcasing your ability to maintain high levels of customer satisfaction.
✨Showcase Your Coordination Skills
Think of instances where you successfully coordinated between different teams or departments. Be ready to share these experiences, as they highlight your ability to work closely with engineering and transport teams.
✨Demonstrate Your Tech Savvy
Brush up on your Microsoft Office skills and any relevant software used in the industry. Being proficient in these tools will not only help you in the interview but also in your day-to-day tasks if you land the job.
