At a Glance
- Tasks: Manage hire enquiries and coordinate machine deliveries with a dynamic team.
- Company: Established powered access hire company with over 35 years of experience.
- Benefits: £30,000 salary, on-site parking, pension, and 25 days holiday plus bank holidays.
- Other info: Exciting opportunity for career growth in a supportive workplace.
- Why this job: Join a growing team and enhance your customer service skills in a fast-paced environment.
- Qualifications: Experience in hire desk or customer service roles; strong communication and organisational skills.
The predicted salary is between 27000 - 33000 £ per year.
Rota: Monday to Friday
Salary: £30,000
My client, a large Powered Access hire company that has been established for over 35 years, is now looking for a Hire Desk Administrator to join their ever-growing team.
The role of Hire Desk Administrator in brief:
- Taking hire enquiries via telephone, email and the online ordering system.
- Processing hire orders and ensuring all customer details and booking information are accurate and up to date.
- Checking the availability of machines and maintaining accurate machine statuses on the company systems.
- Coordinating with the engineering and transport teams to ensure the correct machines are prepared and delivered to customer sites.
- Assisting with hire documentation, delivery and collection arrangements, and general administration.
- Communicating effectively with customers, colleagues and suppliers, providing a helpful and professional point of contact for depot enquiries.
- Supporting the Hire Desk and wider depot team with day-to-day administration.
The ideal candidate for Hire Desk Administrator:
- Previous experience within a Plant, Powered Access, Tool Hire or Material Handling environment would be advantageous.
- Previous experience in a hire desk, administration, customer service or similar role.
- Good knowledge of Microsoft Office packages and general computer skills.
- Excellent communication and organisational skills.
- Ability to work effectively in a busy, fast-paced environment.
- Strong attention to detail and a customer-focused approach.
Benefits:
- On-site parking
- Company pension
- 25 days holiday + bank holidays
Next steps: If this sounds of interest in this Hire Desk Administrator role, or you are looking for advice on your next career move, please contact Shane at Kemp Recruitment or apply with an up-to-date CV.
Hire Controller in Peterborough employer: Kemp Recruitment Ltd
Join a respected independent specialist in Industrial Door Systems, where you will enjoy a supportive work culture that prioritises employee growth and technical development. With a competitive salary, personal use of a company van, and a local patch ensuring no nights away from home, this role offers a perfect balance of work and life. The company values its employees, providing opportunities for overtime and a comprehensive benefits package, making it an excellent employer for those seeking meaningful and rewarding employment.
