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- Tasks: Manage customer service inquiries and coordinate engineers for a global fleet maintenance company.
- Company: Leading recruitment agency in the UK with a focus on customer satisfaction.
- Benefits: Competitive salary up to £34,000, profit-related bonus, generous holidays, and pension scheme.
- Why this job: Play a key role in maintaining high service standards and building customer relationships.
- Qualifications: Experience in customer service and strong coordination skills.
- Other info: Join a dynamic team with opportunities for career growth.
The predicted salary is between 20400 - 34000 £ per year.
A leading recruitment agency in the UK is looking for a skilled Service Controller to manage customer service inquiries and support regional contracts for a global fleet maintenance company. The role involves logging work, coordinating engineers, and ensuring customer satisfaction through proactive follow-ups.
The successful candidate will enjoy a competitive salary of up to £34,000, a profit-related bonus, generous holidays, and various benefits including a personal pension scheme. This position is vital for maintaining high service standards and customer relationships.
Service Controller: Fleet Maintenance Planner & Liaison in Leeds employer: Kemp Recruitment Ltd
Contact Detail:
Kemp Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Controller: Fleet Maintenance Planner & Liaison in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to customer satisfaction and service standards. Tailor your answers to show you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experience in managing customer inquiries and coordinating teams effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Controller: Fleet Maintenance Planner & Liaison in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fleet maintenance. We want to see how your skills align with the role of Service Controller, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Controller position. Share specific examples of how you've managed customer inquiries or coordinated teams in the past.
Showcase Your Communication Skills: As a Service Controller, communication is key. In your application, highlight any experience you have in liaising with customers or engineers. We love candidates who can demonstrate their ability to keep everyone in the loop!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Kemp Recruitment Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Controller. Familiarise yourself with fleet maintenance processes and customer service best practices. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare Real-Life Examples
Think of specific situations where you've successfully managed customer inquiries or coordinated teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your experience effectively and show how you can add value to their team.
✨Show Your Proactive Side
Since the role involves ensuring customer satisfaction through proactive follow-ups, be ready to discuss how you've gone above and beyond in previous roles. Share examples of how you've anticipated customer needs or resolved issues before they escalated.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the company's approach to maintaining high service standards or how they measure customer satisfaction. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
