At a Glance
- Tasks: Manage hire enquiries and ensure timely delivery of equipment to customers.
- Company: Join a leading national company in Tool and Plant hire.
- Benefits: Competitive salary, company pension, and free on-site parking.
- Why this job: Be the vital link between clients and teams, ensuring customer satisfaction.
- Qualifications: Experience in relevant industries and strong communication skills.
- Other info: Dynamic team environment with opportunities for career growth.
The predicted salary is between 19200 - 22400 Β£ per year.
Working Hours: Monday - Friday, Day Shift
Salary: Up to Β£32,000 per annum
Company Overview: Join a leading national company specializing in Tool, Plant, and Powered Access hire. Our client, renowned for their exceptional service and extensive fleet, is seeking a dedicated Hire Desk Controller to join their dynamic team.
Job Summary: As a Hire Desk Controller, you will be the crucial link between our clients, the engineering team, and the transport department. Your role ensures that the right equipment is available and delivered to customer sites on time, maintaining high levels of customer satisfaction.
Key Responsibilities:
- Handle hire enquiries via telephone, email, and online ordering system.
- Monitor and update machine availability statuses in the system.
- Work closely with engineering and transport teams to ensure timely preparation and delivery of equipment.
- Serve as a friendly and helpful point of contact for depot enquiries, ensuring effective communication with colleagues and customers.
Qualifications and Experience:
- Prior experience in Plant, Powered Access, Tool, Lifting Equipment or Material Handling industries.
- Proficient in Microsoft Office and general computer skills.
- Excellent verbal and written communication skills.
- Strong customer service orientation with the ability to manage multiple tasks efficiently.
Why Join Us?
- Career Development: Opportunities for professional growth and career advancement.
- Supportive Team: Be part of a supportive and dynamic team environment.
- Nationwide Reach: Work for a reputable company with nationwide operations.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Free parking
- On-site parking
How to Apply: If you are interested in this exciting Hire Desk Controller role or seek advice on your next career move, please contact Jack at Kemp Recruitment or submit your up-to-date CV.
Hire Controller - Leeds employer: Kemp Recruitment Ltd
Contact Detail:
Kemp Recruitment Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Hire Controller - Leeds
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute as a Hire Desk Controller. This will help you stand out and show that you're genuinely interested.
β¨Tip Number 3
Practice your communication skills! As a Hire Desk Controller, you'll need to be clear and friendly. Role-play with a friend or family member to get comfortable with common interview questions.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hire Controller - Leeds
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in the Plant, Powered Access, or Tool hire industries. We want to see how your skills match up with what we're looking for, so donβt be shy about showcasing relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for the Hire Desk Controller role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about joining our team.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your excellent verbal and written skills. Keep it clear, concise, and professional β we want to see that you can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining our fantastic team!
How to prepare for a job interview at Kemp Recruitment Ltd
β¨Know Your Stuff
Make sure you brush up on the specifics of the plant and tool hire industry. Familiarise yourself with common equipment types and their uses, as well as any relevant regulations. This will show your potential employer that you're not just interested in the role, but that you understand the business.
β¨Show Off Your Communication Skills
As a Hire Desk Controller, communication is key. Prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about times when youβve resolved issues or ensured smooth operations through clear dialogue. This will highlight your customer service orientation.
β¨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks efficiently. You might want to share specific strategies or tools you use to keep track of hire enquiries and machine availability. This will reassure them that you can handle the fast-paced environment of the role.
β¨Ask Insightful Questions
Prepare some thoughtful questions about the company and the team you'll be working with. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to learn more about their expectations for the Hire Desk Controller position.