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For Companies At a Glance
- Tasks: Manage hire enquiries, prepare quotes, and coordinate deliveries in a dynamic environment.
- Company: Join a leading provider of plant machinery with a reputation for exceptional service.
- Benefits: Competitive salary, career development opportunities, and a supportive team culture.
- Why this job: Be part of a growing team and make a real impact in the construction industry.
- Qualifications: Experience in plant or equipment industries and strong customer service skills.
- Other info: Exciting career advancement opportunities in a fast-paced environment.
The predicted salary is between 27000 - 35000 £ per year.
Working Hours: Monday - Friday, Day Shift
Salary: £27,000-35,000
Company Overview: Join a leading provider specialising in Plant machinery and equipment for construction. Our client, renowned for their exceptional service and extensive fleet are expanding their team and are looking for a proactive Hire Desk Controller to join their depot.
Responsibilities
- Handle incoming hire enquiries via phone, email, and in person
- Prepare quotes and raise hire contracts accurately
- Schedule deliveries and collections, coordinating with drivers and workshop staff
- Maintain accurate records of fleet availability and utilisation
- Liaise with customers regarding urgent requests, equipment breakdowns, and replacements
- Support depot administration and operational processes
- Deliver excellent customer service and maintain strong client relationships
Qualifications and Experience
- Industry Experience: Prior experience in Plant, Powered Access, Tool, Lifting Equipment or Material Handling industries.
- Technical Skills: Proficient in Microsoft Office and general computer skills.
- Communication: Excellent verbal and written communication skills.
- Customer Service: Strong customer service orientation with the ability to manage multiple tasks efficiently.
Why Join Us?
- Career Development: Opportunities for professional growth and career advancement.
- Supportive Team: Be part of a supportive and dynamic team environment.
How to Apply
If you are interested in this exciting Hire Desk Controller role or seek advice on your next career move, please contact Karlaat Kemp Recruitment or submit your up-to-date CV.
Hire Desk Controller employer: Kemp Recruitment Ltd
Contact Detail:
Kemp Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the Hire Desk Controller role. A confident and clear introduction can make a great first impression.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Hire Desk Controller position. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Hire Desk Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the plant and equipment industry. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hire Desk Controller role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep it clear, concise, and professional. We want to see that you can communicate effectively right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Kemp Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of plant machinery and equipment. Familiarise yourself with the types of equipment the company offers and any relevant industry terms. This will show that you're genuinely interested and ready to hit the ground running.
✨Practice Your Communication Skills
Since the role involves handling enquiries and liaising with customers, practice articulating your thoughts clearly. You might want to role-play common scenarios, like responding to a customer’s urgent request or explaining a quote. This will help you feel more confident during the actual interview.
✨Showcase Your Customer Service Experience
Prepare examples from your past roles where you provided excellent customer service. Think about times when you managed multiple tasks efficiently or resolved issues for clients. This will demonstrate your strong customer service orientation, which is key for this position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for career development, or how they handle equipment breakdowns. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
