Service Supervisor Location: Newcastle Salary:£42,000-£46,000 We are looking for an experienced Service Supervisor to lead our Service Control team and oversee service delivery across the North. The Service Supervisor Key Responsibilities: Lead, motivate and develop the Service Control team. Coordinate engineers and daily service delivery. Monitor WIP, KPIs, revenue and customer satisfaction. Identify and resolve service issues and bottlenecks. Improve processes, systems and ways of working. Support training, onboarding and team development. Work closely with Operations, Technical and Customer Support teams. Drive consistent, high-quality customer service.About The Service Supervisor: 5+ years’ experience in a Service Control, Service Delivery or Hire Desk role. Previous team leadership experience. Strong communication and problem-solving skills. Organised, proactive and results-driven. Good Microsoft 365 skills. Full UK driving licence.Desirable: Experience within the construction equipment/OEM sector. If you are interested in this Service Supervisor role, please contact Jamie on (phone number removed) or apply with your up to date CV and we will give you a call
Service Supervisor in Hebburn employer: Kemp Recruitment Ltd
Join a respected independent specialist in Industrial Door Systems, where you will enjoy a supportive work culture that prioritises employee growth and technical development. With a competitive salary, personal use of a company van, and a local patch ensuring no nights away from home, this role offers a perfect balance of work and life. The company values its employees, providing opportunities for overtime and a comprehensive benefits package, making it an excellent employer for those seeking meaningful and rewarding employment.
