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- Tasks: Be the friendly face for customers, guiding them through the service process.
- Company: Join a well-established company with a focus on customer satisfaction.
- Benefits: Earn £30,000 a year with a Monday to Friday schedule.
- Why this job: Make a difference in customer experiences while working in a dynamic environment.
- Qualifications: Automotive experience and excellent customer service skills are a must.
- Other info: Great opportunity for career growth in the automotive industry.
The predicted salary is between 24000 - 36000 £ per year.
Location: Reading
Hours: 8am to 4:30pm - Monday to Friday
Salary: £30,000 per year
Our client is looking for an experienced Service Advisor in the Reading area. The client is looking to recruit an experienced Service Advisor with fantastic customer service skills and an excellent telephone manner to work within their busy and well-established company. Your duties will be supporting the service department's administration/reception and always ensuring complete customer satisfaction.
You will be the first contact for the customer as they enter the dealerships. Explain the repair process and then book the customers' vehicles in. You must effectively sell products and services as well as making customer bookings. Communicating with the workshop and the customer to ascertain the level of work required and get authorisation. To make the customers' experience as enjoyable as possible, whilst providing the very highest level of customer service. Automotive experience is essential for this Service Advisor role.
If you are an Automotive Service Advisor and interested please contact Jamie at Kemp Recruitment Ltd or submit an up-to-date CV through this advert.
Service Advisor in England employer: Kemp Recruitment Ltd
Contact Detail:
Kemp Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in England
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for can help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your customer service scenarios! As a Service Advisor, you'll need to demonstrate your ability to handle various situations. Role-playing with a friend can help you feel more confident and prepared.
✨Tip Number 3
Don’t forget to highlight your automotive experience during the interview. Share specific examples of how you've successfully dealt with customers and resolved issues in the past to showcase your skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals like you who want to make a difference in customer service.
We think you need these skills to ace Service Advisor in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant automotive experience. We want to see how you can bring your unique flair to the Service Advisor role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your experience aligns with what we're looking for. Keep it friendly and professional!
Show Off Your Communication Skills: Since you'll be the first point of contact for customers, it's crucial to demonstrate your excellent telephone manner and communication skills in your application. We love candidates who can connect with people!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at Kemp Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Understand common repair processes and be ready to discuss them. This will show that you’re not just a people person, but also someone who knows the ins and outs of the industry.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you turned a negative experience into a positive one. This will demonstrate your ability to keep customers happy, which is crucial for a Service Advisor role.
✨Practice Your Communication Skills
Since you'll be the first point of contact for customers, practice explaining complex information in a simple way. Role-play with a friend or family member to get comfortable with discussing the repair process and booking appointments clearly and confidently.
✨Dress the Part
Even though it’s a service role, first impressions matter! Dress smartly for the interview to convey professionalism. It shows that you take the opportunity seriously and are ready to represent the company well.
