At a Glance
- Tasks: Manage orders, produce reports, and maintain supplier relationships daily.
- Company: Join a renowned company dedicated to supporting the farming community.
- Benefits: Enjoy a competitive salary and a supportive team environment.
- Why this job: Be part of a dynamic team with opportunities for growth and impact.
- Qualifications: Must be computer-savvy, outgoing, and have a confident phone manner.
- Other info: Immediate start available; perfect for those looking to kickstart their career.
The predicted salary is between 25000 - 26000 £ per year.
My client, an internationally known company serving the farming community, are looking for a Customer Service Advisor to join their team in Exeter with immediate effect.
The role of Customer Service Advisor in brief:
- Produce accurate reports within a timely manner
- Ensure the smooth flow of order information throughout the supply chain, liaising with key internal stakeholders to manage orders against available capacity.
- Execute strategic order reviews to maximise fleet and production efficiency, to include dual dates, mill multiples, drop size and other supply chain principles
- Maintain and manage strong relationships with suppliers
The ideal candidate for Customer Service Advisor:
- Good knowledge of Microsoft packages, and computer skills in general.
- You must be outgoing and enthusiastic.
- Confident and competent telephone manner.
If interested in the Customer Service Advisor role, please call Dave on (phone number removed) or reply to this advert with an up to date CV.
Customer Service Operator employer: Kemp Recruitment Ltd
Contact Detail:
Kemp Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Operator
✨Tip Number 1
Familiarise yourself with the farming industry and the specific challenges it faces. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your telephone communication skills. Since a confident and competent telephone manner is essential, consider role-playing with a friend or family member to refine your approach and ensure you sound professional and approachable.
✨Tip Number 3
Network with current or former employees of the company. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Customer Service Advisor position.
✨Tip Number 4
Prepare specific examples of how you've successfully managed customer relationships in the past. Being able to share these experiences will showcase your ability to maintain strong supplier relationships, a key aspect of the role.
We think you need these skills to ace Customer Service Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Customer Service Operator role. Emphasise your knowledge of Microsoft packages and any previous customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for this internationally known company and how your skills can contribute to their success.
Highlight Communication Skills: Since the role requires a confident telephone manner, include examples in your application that demonstrate your strong communication skills and ability to maintain relationships with suppliers and stakeholders.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Kemp Recruitment Ltd
✨Show Your Enthusiasm
As a Customer Service Operator, being outgoing and enthusiastic is key. Make sure to convey your passion for customer service during the interview. Share examples of how you've positively impacted customers in previous roles.
✨Demonstrate Your Technical Skills
Since good knowledge of Microsoft packages is essential, be prepared to discuss your experience with these tools. You might even want to mention specific software or tasks you've handled that relate to the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage orders. Think of scenarios where you had to liaise with different stakeholders or resolve issues efficiently, and be ready to share those experiences.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the company culture or the team you'll be working with. This shows your interest in the role and helps you determine if it's the right fit for you.