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For Companies At a Glance
- Tasks: Be the go-to person for customers in a busy service department.
- Company: Join a thriving truck and van dealership in Carlisle.
- Benefits: Earn a competitive salary with great team vibes and growth potential.
- Why this job: Make a real difference by helping customers and maximising service efficiency.
- Qualifications: Experience as a service advisor and strong communication skills are essential.
- Other info: Enjoy a Monday to Friday schedule in a fast-paced, supportive environment.
We are currently recruiting for a Service Advisor to join a busy truck and van dealership in Carlisle. This is a fantastic opportunity to work within a great team as part of a growing business group.
Key Responsibilities:
- Acting as the central point of contact for customers within the busy service department
- Providing relevant, accurate and timely information throughout the service process
- Maximising service and parts profitability through professional upselling of identified defects
- Loading the workshop schedule to maximise capacity and utilisation
- Dealing with customer needs over the phone and face-to-face with a professional and friendly approach
- Carrying out daily update calls to customers on vehicle progress
- Gaining authorisation for work required
- Building rapport with all staff and customers
The Candidate:
- Previous experience within a service advisor role, ideally within the truck or van sector
- Excellent communication and customer service skills
- Strong organisational and administration abilities
- Attention to detail and ability to work in a fast-paced environment
- Team player who can also work on own initiative
The Benefits:
- Competitive salary 30,000 - 35,000 DOE
- Monday - Friday working week (8am - 5pm)
- Great team environment
- Part of a growing business group with progression opportunities
If you are an experienced Service Advisor looking for your next opportunity within a reputable dealership, please apply now or contact Cal Ryan at Kemp Recruitment for further information.
Service Advisor in Carlisle employer: Kemp Recruitment Ltd
Contact Detail:
Kemp Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Carlisle
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at Carlisle Truck & Van. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experience where you’ve gone above and beyond for a customer. We want to see that you can handle the fast-paced environment with ease!
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with the hiring team, let them know why you’re excited about being a Service Advisor at their dealership. Your passion can set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the position. Plus, it’s a great way to reiterate your key strengths.
We think you need these skills to ace Service Advisor in Carlisle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor, especially in the truck or van sector. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be sure to mention your customer service skills and any experience you have with upselling – we love a proactive approach!
Be Professional Yet Friendly: When writing your application, keep a professional tone but let your personality shine through. We value a friendly approach, so don’t hesitate to show us who you are while keeping it suitable for a dealership environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at Kemp Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the truck and van sector. Familiarise yourself with common issues customers face and how to address them. This will show that you're not just a candidate, but someone who understands the industry.
✨Practice Your People Skills
As a Service Advisor, communication is key. Practice answering common customer queries and role-play scenarios with a friend. This will help you convey information clearly and maintain a friendly approach during the interview.
✨Show Off Your Organisational Skills
Be prepared to discuss how you manage your time and workload. Think of examples where you've successfully juggled multiple tasks or dealt with a busy environment. This will demonstrate your ability to thrive in a fast-paced setting.
✨Build Rapport
During the interview, try to connect with your interviewer. Ask questions about their experiences at the dealership and share your own relevant stories. Building rapport can make a lasting impression and show that you're a team player.
