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- Tasks: Lead a dynamic parts department and ensure exceptional customer service.
- Company: Join a supportive team in a growing branch with a collaborative culture.
- Benefits: Enjoy 32 days annual leave, staff discounts, and a workplace pension.
- Why this job: Take the next step in your career and make a real impact in leadership.
- Qualifications: Experience in parts or retail is welcome; strong communication skills are essential.
- Other info: Embrace a hands-on role with excellent growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Exciting opportunity to lead a growing team! Are you a motivated and hands-on professional looking to take the next step in your career? We are seeking a Parts & Retail Manager to lead our client’s busy parts department. This is a fantastic opportunity to join a supportive, collaborative team that prides itself on delivering exceptional service to customers and colleagues alike. Whether your background is in trade counter, HGV, plant, or retail, if you have strong leadership skills and a passion for customer service, we want to hear from you!
About the Role
Reporting to the Branch & Sales Manager, you will take ownership of the day-to-day running of the Parts Department, including the showroom and goods inward area. You’ll manage stock, oversee staff, drive departmental profitability, and ensure clear and professional communication with customers, key accounts, and internal teams such as Sales and Service.
What You’ll Be Doing
- Leading and managing the Parts Department, including showroom, warehouse, and staff.
- Maintaining excellent communication with customers, trade partners, and internal teams.
- Overseeing stock, goods inward, and inventory control.
- Driving departmental profitability and achieving targets.
- Supporting Sales, Service, and key account operations.
- Promoting a professional, customer-focused environment.
What We’re Looking For
- Previous experience in parts, trade counter, HGV, or plant operations is highly welcome.
- Management or supervisory experience is desirable but not essential.
- Strong communication skills and a professional approach with customers and colleagues.
- Ability to multitask, work under pressure, and prioritise competing demands.
- Highly organised, proactive, and methodical in your approach.
- Comfortable handling confidential information with discretion.
- Self-motivated, reliable, and confident working independently.
- Good IT skills and strong attention to detail.
Knowledge of agricultural, construction, or groundcare products and parts is a bonus, but enthusiasm, leadership, and a customer-first mindset are equally important.
Benefits
- 32 days annual leave (including bank holidays)
- Company sick pay
- Workplace pension
- Winter flu jab service
- Staff discounts
- Life assurance cover
This version is more inviting and dynamic, emphasises that multiple backgrounds are welcome, and highlights the hands-on, leadership, and customer-focused aspects of the role.
How to Apply: If you are an experienced and motivated manager looking to take on a key leadership role in a growing branch, please submit your CV for consideration.
Parts & Retail Manager in Burgess Hill employer: Kemp Recruitment Ltd
Contact Detail:
Kemp Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts & Retail Manager in Burgess Hill
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Parts & Retail Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your customer-first mindset. This will help you showcase your passion for exceptional service during the interview.
✨Tip Number 3
Practice your leadership stories! Think of examples from your past experiences where you’ve successfully managed teams or improved processes. This will help you demonstrate your strong leadership skills when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Parts & Retail Manager in Burgess Hill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Parts & Retail Manager role. Highlight your leadership experience and customer service skills, as these are key to what we’re looking for!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've led teams or improved customer service in your previous jobs. We love a good story!
Show Off Your Communication Skills: Since communication is crucial in this role, ensure your application is clear and professional. Use proper grammar and structure, and don’t forget to express your enthusiasm for the position!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Kemp Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of parts, trade counter operations, and customer service. Familiarise yourself with the specific products and services the company offers, as this will show your genuine interest and help you answer questions confidently.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated your team, resolved conflicts, and achieved targets. This will demonstrate your capability to take ownership of the Parts Department.
✨Practice Communication
Since strong communication is key for this role, practice articulating your thoughts clearly and professionally. You might even want to do a mock interview with a friend, focusing on how you would handle customer interactions and internal communications.
✨Be Ready to Multitask
Think of scenarios where you've had to juggle multiple tasks under pressure. Be prepared to discuss how you prioritised competing demands and maintained organisation. This will show that you're methodical and proactive, which are essential traits for the Parts & Retail Manager position.
