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- Tasks: Manage hire enquiries and coordinate equipment delivery for customer satisfaction.
- Company: Join a leading national company in Tool and Plant hire.
- Benefits: Competitive salary up to £39,000 plus bonus and career development opportunities.
- Why this job: Be the vital link between clients and teams, making a real impact.
- Qualifications: Experience in relevant industries and strong communication skills required.
- Other info: Supportive team environment with nationwide operations.
The predicted salary is between 31200 - 46800 £ per year.
Working Hours: Monday – Friday, Day Shift
Salary: Up to £39,000 per annum + Bonus
Company Overview: Join a leading national company specialising in Tool, Plant, and Powered Access hire. Our client, renowned for their exceptional service and extensive fleet, is seeking a dedicated Hire Desk Controller to join their dynamic team.
Job Summary: As a Hire Desk Manager, you will be the crucial link between our clients, the engineering team, and the transport department. Your role ensures that the right equipment is available and delivered to customer sites on time, maintaining high levels of customer satisfaction.
Key Responsibilities:
- Customer Enquiries: Handle hire enquiries via telephone, email, and online ordering system.
- Machine Availability: Monitor and update machine availability statuses in the system.
- Coordination: Work closely with engineering and transport teams to ensure timely preparation and delivery of equipment.
- Communication: Serve as a friendly and helpful point of contact for depot enquiries, ensuring effective communication with colleagues and customers.
Qualifications and Experience:
- Industry Experience: Prior experience in Plant, Powered Access, Tool, Lifting Equipment or Material Handling industries.
- Technical Skills: Proficient in Microsoft Office and general computer skills.
- Communication: Excellent verbal and written communication skills.
- Customer Service: Strong customer service orientation with the ability to manage multiple tasks efficiently.
Why Join Us?
- Career Development: Opportunities for professional growth and career advancement.
- Supportive Team: Be part of a supportive and dynamic team environment.
- Nationwide Reach: Work for a reputable company with nationwide operations.
How to Apply:
If you are interested in this exciting Hire Desk Manager role or seek advice on your next career move, please contact Matt at Kemp Recruitment or submit your up-to-date CV.
Hire Desk Manager in Bristol employer: Kemp Recruitment Ltd
Contact Detail:
Kemp Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Hire Desk Manager in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in the Plant, Powered Access, or Tool hire industries to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Hire Desk Manager role. Share specific examples of how you've excelled in customer service and communication in previous jobs.
Showcase Your Technical Skills: Since we value proficiency in Microsoft Office and general computer skills, don’t forget to mention any relevant software you’re familiar with. This will help us see how you can hit the ground running!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Kemp Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on the specifics of the plant and tool hire industry. Familiarise yourself with common equipment, their uses, and any relevant regulations. This will show that you're not just interested in the role but also knowledgeable about the field.
✨Showcase Your Communication Skills
As a Hire Desk Manager, communication is key. Prepare examples of how you've effectively handled customer enquiries or resolved issues in the past. Practising clear and concise responses will help you demonstrate your verbal and written communication skills during the interview.
✨Highlight Your Coordination Experience
Think about times when you've successfully coordinated between different teams or departments. Be ready to discuss how you ensured timely delivery of services or equipment, as this is crucial for the role. Specific examples will make your experience stand out.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s operations, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer.
