Service Manager

A successful Agricultural Dealership based near Wivenhoe is seeking an experienced Depot Service Manager to join their growing team.

About your new Depot Service Manager role:

• Guaranteeing a best-in-industry service for customers and clients

• The day-to-day smooth running service operation

• Managing absence, rotas and holidays for the Depot Service staff

• Understanding and managing customers’ expectations whilst delivering excellent customer service.

• Checking and processing information from engineers to process repairs to payment via warranty systems and external invoicing.

• A proven background as a Technician, Engineer or Service manager in agriculture, construction or plant machinery.

• a proven track record of guiding a team to success

• A full, valid driving licence

• Ability to understand needs and pressures of farmers and agricultural industry is essential.

• Ability to meet deadlines and work well under pressure is essential.