HGV Technical Support Specialist in Elland)

Position: HGV Technical Support Specialist

Location: Halifax

Hours: Monday to Friday Days (38.75hrs)

Pay: up to £44,330

Benefits: Pension: 6% employer, 5% employee, 28 days holiday (including statutory), death in service 3x annual salary

About your new HGV Support Specialist role

Are you a technically skilled professional with a passion for diagnostics and customer service? We\’re hiring an HGV Support Specialist to provide expert assistance to mobile engineers and service teams, ensuring high-quality maintenance, repair, and customer satisfaction.

If you are an existing HGV Technician / Mechanic / Fitter looking to move off the tools into an office based role then this could be the opportunity for you.

Responsibilities

• Deliver technical support to field engineers, troubleshoot issues, and guide diagnostics and repairs.
• Provide training for internal technicians on electrical, engine, and diagnostic systems.
• Conduct inspections, use technical manuals and diagnostic tools to identify and repair faults.
• Ensure adherence to health & safety standards and quality assurance policies.
• Maintain accurate documentation and parts inventory for repairs and support activity.
• Collaborate across departments and contribute to ongoing technical improvement projects.
• Support customer service teams in resolving technical issues with clients.

Experience required for the HGV Support Specialist role

• City & Guilds Level 3 in Vehicle Mechanical & Electronic Systems or equivalent.
• Strong experience in auto electrical fault diagnosis, diagnostics systems, and heavy/specialist vehicles.
• Excellent problem-solving, communication, and interpersonal skills.
• Ability to work independently, prioritise tasks, and deliver under pressure.
• Previous hands on experience as an HGV Technician / Mechanic / Fitter

This is a great opportunity for someone hands‑on and solution‑focused to play a key role in technical support and training across a growing engineering service team. Apply now with an updated CV to join a company that values expertise and continuous improvement.