At a Glance
- Tasks: Assist customers, manage shop displays, and support sales initiatives in a vibrant retail environment.
- Company: Join KEMP Hospice, a dedicated team making a difference for those facing life-limiting illnesses.
- Benefits: Enjoy flexible working, 30 days leave, discounts, and comprehensive wellbeing support.
- Other info: Position is part-time, 15 hours per week, with shifts on Tuesday, Thursday, and Sunday.
- Why this job: Be part of a friendly team while contributing to a meaningful local cause.
- Qualifications: No specific qualifications required; just bring your enthusiasm and passion for retail!
We’re currently recruiting a Retail Assistant (Part-Time) to support our Bewdley Retail Teams.
Part time | 15 hours per week over 3 days (Tues, Thurs and Sun) | 5 hours per day, between the hours of 09:00am-3:00pm | £12.21 per hour
This is a permanent, part-time position based at KEMP Bewdley Retail Shop: 14 Load Street, Bewdley DY12 2AE
Why KEMP?
Based in the heart of the Wyre Forest, KEMP Hospice is made up of a dedicated team committed to making a difference to the lives of those living with a life limiting illness and bereavement.
Join our dynamic team at KEMP Retail and help us make a difference! We’re looking for an enthusiastic individual to provide excellent customer service, support sales initiatives, and assist in managing our vibrant Bewdley shop. Located on Load Street in the heart of town, our Bewdley store offers a wide selection of clothing, accessories, children’s toys, household items and a dedicated book area packed with great reads. If you’re passionate about retail, love working with people, and want to contribute to a meaningful local cause, we’d love to hear from you.
What We Offer:
- Fantastic team where everyone is welcomed and empowered to give their best
- 30 days annual leave + bank holidays, increasing with long service
- Discount schemes including Blue Light Card & Charity Worker Discounts
- Increased employer pension contribution
- Company sick pay
- Enhanced maternity leave
- Enhanced paternity leave
- EAP: confidential financial, legal, wellbeing & mental health support
- Free eye tests
- Opportunities for flexible working from day one
- Family friendly policies
- Free Will writing service.
- Staff events
Main duties and responsibilities
- Deliver high levels of customer service at all times.
- Thank all donors and offer every donor the opportunity to register for Gift Aid on stock or cash donations.
- Support the manager to deliver a well presented, full and clean shop.
- Support the manager in the delivery of in store promotions, events and changes to the shop floor layout to maximise income.
- Support the manager by accurately completing customer transactions on EPOS, end of day processes and banking.
- Support the manager in growing income, offering Lottery tickets for sale, taking part in fundraising initiatives in store and identifying high value/unusual items for eBay.
- Take all reasonable steps to reduce costs and minimise waste.
- To ensure Health & Safety policies/procedures are followed and safe working practices maintained.
- Work with all KEMP staff and volunteers to ensure the shop offers a friendly and welcoming environment to everyone.
- Support the manager with the recruitment, training and supporting volunteers.
- Undertake training and attend meetings as required.
- Fulfil mutually agreed additional duties as are deemed necessary.
- Positively promote and enhance the work of KEMP by communicating with donors and customers.
- Work flexibly across the trading week to support KEMP Retail.
All KEMP Hospice employees are expected to:
- Demonstrate a commitment to their own development, to take advantage of education and training opportunities and develop their own competence.
- Support and encourage harmonious internal and external working relationships.
- Make a positive contribution to fundraising and raising the profile of the Hospice.
- Provide support and advice to colleagues within KEMP within your area of expertise by working closely with the Multi-disciplinary Team within KEMP
- Always behave in a professional manner, reflecting and maintaining KEMP values as set out in the KEMP way.
- Company pension
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Bewdley DY12 2AE: reliably commute or plan to relocate before starting work (preferred)
Closing date for all applications is: Sunday 20th July 2025.
Please note: KEMP Hospice reserves the right to close this vacancy early if sufficient applications for the role are received.
We’re currently recruiting a Retail Manager to head up our charity shop in Stourport-on-Severn
We’re currently recruiting a Retail Assistant (Part-Time) to support our Kidderminster Retail Teams.
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#J-18808-LjbffrRetail Assistant (Part-Time) Bewdley employer: Kemp Hospice
KEMP Hospice is an exceptional employer, offering a supportive and empowering work environment in the heart of Bewdley. With a strong commitment to employee wellbeing, we provide generous benefits such as 30 days annual leave, enhanced family leave policies, and opportunities for personal development. Join our dedicated team and contribute to a meaningful cause while enjoying a vibrant workplace culture that values every member's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Part-Time) Bewdley
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Kemp Hospice, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Assistant (Part-Time) Bewdley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Kemp Hospice that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Kemp Hospice will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Kemp Hospice and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Kemp Hospice
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Kemp Hospice, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Kemp Hospice!
