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- Tasks: Assist customers, manage shop displays, and support sales initiatives in a vibrant retail environment.
- Company: Join KEMP Hospice, a dedicated team making a difference for those facing life-limiting illnesses.
- Benefits: Enjoy flexible working, 30 days leave, discounts, and comprehensive wellbeing support.
- Why this job: Be part of a friendly team while contributing to a meaningful local cause.
- Qualifications: No specific qualifications required; just bring your enthusiasm and passion for retail!
- Other info: Position is part-time, 15 hours per week, with shifts on Tuesday, Thursday, and Sunday.
We’re currently recruiting a Retail Assistant (Part-Time) to support our Bewdley Retail Teams.
Part time | 15 hours per week over 3 days (Tues, Thurs and Sun) | 5 hours per day, between the hours of 09:00am-3:00pm | £12.21 per hour
This is a permanent, part-time position based at KEMP Bewdley Retail Shop: 14 Load Street, Bewdley DY12 2AE
Why KEMP?
Based in the heart of the Wyre Forest, KEMP Hospice is made up of a dedicated team committed to making a difference to the lives of those living with a life limiting illness and bereavement.
Join our dynamic team at KEMP Retail and help us make a difference! We’re looking for an enthusiastic individual to provide excellent customer service, support sales initiatives, and assist in managing our vibrant Bewdley shop. Located on Load Street in the heart of town, our Bewdley store offers a wide selection of clothing, accessories, children’s toys, household items and a dedicated book area packed with great reads. If you’re passionate about retail, love working with people, and want to contribute to a meaningful local cause, we’d love to hear from you.
What We Offer:
- Fantastic team where everyone is welcomed and empowered to give their best
- 30 days annual leave + bank holidays, increasing with long service
- Discount schemes including Blue Light Card & Charity Worker Discounts
- Increased employer pension contribution
- Company sick pay
- Enhanced maternity leave
- Enhanced paternity leave
- EAP: confidential financial, legal, wellbeing & mental health support
- Free eye tests
- Opportunities for flexible working from day one
- Family friendly policies
- Free Will writing service.
- Staff events
Main duties and responsibilities
- Deliver high levels of customer service at all times.
- Thank all donors and offer every donor the opportunity to register for Gift Aid on stock or cash donations.
- Support the manager to deliver a well presented, full and clean shop.
- Support the manager in the delivery of in store promotions, events and changes to the shop floor layout to maximise income.
- Support the manager by accurately completing customer transactions on EPOS, end of day processes and banking.
- Support the manager in growing income, offering Lottery tickets for sale, taking part in fundraising initiatives in store and identifying high value/unusual items for eBay.
- Take all reasonable steps to reduce costs and minimise waste.
- To ensure Health & Safety policies/procedures are followed and safe working practices maintained.
- Work with all KEMP staff and volunteers to ensure the shop offers a friendly and welcoming environment to everyone.
- Support the manager with the recruitment, training and supporting volunteers.
- Undertake training and attend meetings as required.
- Fulfil mutually agreed additional duties as are deemed necessary.
- Positively promote and enhance the work of KEMP by communicating with donors and customers.
- Work flexibly across the trading week to support KEMP Retail.
All KEMP Hospice employees are expected to:
- Demonstrate a commitment to their own development, to take advantage of education and training opportunities and develop their own competence.
- Support and encourage harmonious internal and external working relationships.
- Make a positive contribution to fundraising and raising the profile of the Hospice.
- Provide support and advice to colleagues within KEMP within your area of expertise by working closely with the Multi-disciplinary Team within KEMP
- Always behave in a professional manner, reflecting and maintaining KEMP values as set out in the KEMP way.
- Company pension
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Bewdley DY12 2AE: reliably commute or plan to relocate before starting work (preferred)
Closing date for all applications is: Sunday 20th July 2025.
Please note: KEMP Hospice reserves the right to close this vacancy early if sufficient applications for the role are received.
We’re currently recruiting a Retail Manager to head up our charity shop in Stourport-on-Severn
We’re currently recruiting a Retail Assistant (Part-Time) to support our Kidderminster Retail Teams.
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Retail Assistant (Part-Time) Bewdley employer: Kemp Hospice
Contact Detail:
Kemp Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant (Part-Time) Bewdley
✨Tip Number 1
Familiarise yourself with KEMP Hospice and its mission. Understanding the values and goals of the organisation will help you connect with the team during your interview and show your genuine interest in contributing to their cause.
✨Tip Number 2
Prepare to discuss your customer service experience. Since the role involves delivering high levels of customer service, think of specific examples where you've excelled in this area and how you can apply those skills at KEMP.
✨Tip Number 3
Show enthusiasm for retail and community involvement. Be ready to express why you love working in retail and how you can contribute to the local community through your role at KEMP, as this aligns with their mission.
✨Tip Number 4
Be flexible and open to learning. Highlight your willingness to adapt to various tasks and support the team in different ways, as this is crucial for a part-time position that requires teamwork and collaboration.
We think you need these skills to ace Retail Assistant (Part-Time) Bewdley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you provided excellent customer service or supported sales initiatives, as these are key aspects of the Retail Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your desire to contribute to KEMP's mission. Mention specific reasons why you want to work at KEMP and how your values align with theirs.
Highlight Relevant Skills: In your application, focus on skills that are particularly relevant to the role, such as teamwork, communication, and organisational skills. Provide examples of how you've demonstrated these skills in past experiences.
Follow Application Instructions: Carefully read the job posting for any specific application instructions. Ensure you submit all required documents and adhere to the closing date to avoid disqualification.
How to prepare for a job interview at Kemp Hospice
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail during the interview. Talk about your previous experiences in customer service and how they have shaped your love for helping customers find what they need.
✨Understand KEMP's Mission
Familiarise yourself with KEMP Hospice and its mission. Be prepared to discuss how you can contribute to their goals and why you want to be part of a team that makes a difference in the community.
✨Demonstrate Teamwork Skills
Since you'll be working closely with other staff and volunteers, highlight your ability to work well in a team. Share examples of how you've successfully collaborated with others in past roles.
✨Prepare for Customer Service Scenarios
Think of potential customer service scenarios you might face in the role. Be ready to discuss how you would handle difficult situations or provide excellent service to ensure customer satisfaction.
