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- Tasks: Coordinate facilities upkeep, safety, and compliance for KEMP Hospice's operations.
- Company: KEMP Hospice provides compassionate care and support for those affected by life-limiting illness.
- Benefits: Enjoy flexible working, 30 days leave, enhanced parental leave, and wellness support.
- Why this job: Join a values-driven team making a real impact in people's lives while enjoying a collaborative culture.
- Qualifications: Experience in health & safety or facilities coordination is essential; IOSH Managing Safely preferred.
- Other info: Part-time role with opportunities for personal development and community engagement.
The predicted salary is between 16848 - 26325 £ per year.
We’re currently recruiting a Facilities & Compliance Coordinator to oversee the upkeep, safety, and compliance of KEMP Hospice’s facilities and operations.
Job title: Facilities & Compliance Coordinator
Role Overview:
Part time | Permanent | 24 hrs per week (ideally over 5 days per week) between the hours of 9:00am – 5:00pm, Mon – Fri | £16,848 per annum (FTE: £26,325.00) | Based in Kidderminster with travel to all retail sites | Closing date: 27/07/2025 | Interviews expected to be held: w/c 04/08/2025
Why KEMP?
Based in the heart of the Wyre Forest, KEMP Hospice has been providing compassionate care and support to people affected by life-limiting illness and bereavement for over 50 years. We offer end-of-life care, counselling, and emotional support—completely free of charge—to adults, their families, and carers for as long as they need it. We stand by their side in our day hospice, in their homes, or virtually, during some of life’s most challenging moments.
At KEMP, we pride ourselves on being a great place to work and volunteer. We prioritise the well-being of our staff and volunteers, promoting a collaborative environment and healthy work-life balance. With flexible working options and a range of employee benefits shaped by the needs of our team, you’ll be joining an inclusive, values-driven organisation where people matter.
About You
You’ll be organised, practical, and confident juggling competing priorities. You take pride in keeping things safe, tidy, and running smoothly—and understand the importance of accurate records, clear communication, and proactive problem-solving.
You’ll be comfortable working independently, but thrive in a small, collaborative team where flexibility and mutual support matter. You’ll bring professionalism, a hands-on approach, and a genuine commitment to doing things properly.
What We Offer:
- Fantastic team where everyone is welcomed and empowered to give their best
- 30 days annual leave + bank holidays, increasing with long service
- Increased employer pension contribution
- Company sick pay
- Enhanced maternity leave
- Enhanced paternity leave
- EAP: confidential financial, legal, wellbeing & mental health support
- Opportunity to buy and sell holiday
- Free eye tests
- Opportunities for flexible working from day one
- Family friendly policies
- Free Will writing service
- Staff events
Purpose of the Post:
To coordinate and oversee the upkeep, safety, and compliance of KEMP Hospice’s facilities and operations. The role holds responsibility for statutory health & safety, fire compliance, facilities records, audits, and the coordination of routine and reactive maintenance across all sites.
A critical part of the role is maintaining all compliance paperwork, inspection logs, and facilities documentation to ensure that evidence of due diligence is always available, up to date, and ready to present during inspections or audits. This underpins the safety of the environment and supports our regulatory obligations.
As part of the People & Operations Team, the postholder will manage the development and maintenance of the compliance section within our HRIS system (Vantage), deliver training, carry out minor maintenance tasks, and support broader operational activity. Flexibility to assist with People Team tasks (e.g. absence cover or project support) is essential, with the same reciprocal support provided in return.
Main Duties & Responsibilities:
Health & Safety and Fire Compliance:
- Maintain and regularly review KEMP’s Health & Safety Policy and procedures in line with HSE, CQC, and local authority requirements.
- Act as the named Fire Safety Coordinator for hospice premises.
- Develop, manage, and update the health & safety and fire compliance section ofVantage, ensuring key documents, risk assessments, training logs, and audit records are up to date and accessible.
- Deliver relevant training sessions (e.g. fire safety, COSHH awareness, compliance refresher sessions).
- Coordinate and report on regular site inspections and audits; support departments to address any actions arising.
- Maintain oversight of a wide range of compliance checks, including:
- Fire alarms, extinguishers, and fire drills
- Emergency equipment (e.g. lifeline and heart start kits)
- Wheelchairs, ladders, water quality and asbestos
- PAT testing, fixed wiring, and servicing schedules
- Support shop-based teams and managers with fire safety records and follow-up actions.
- Monitor compliance with COSHH regulations, ensuring risk assessments and safety data are in place and relevant staff are trained.
- Recruit and monitor First Aiders and ensure first aid boxes are regularly stocked.
- Ensure health & safety signage is current, appropriate, and in place at all sites.
Facilities Coordination and Assurance:
- Coordinate facilities tasks across all KEMP sites, supporting a safe, clean, and functional environment for all team members, patients, visitors, contractors, and customers.
- Act as the first point of contact for all site-based maintenance issues, logging requests, and arranging suitable contractor attendance for reactive and planned maintenance.
- Undertake basic handyperson tasks where appropriate, e.g. touching up paintwork, fixing locks, handles, and minor furniture repair, changing door codes and replacing signage, hanging noticeboards and adjusting desks, cupboards, or fittings etc.
- Maintain comprehensive and accurate documentation for all statutory inspections, checks, servicing schedules, and facilities records. Ensure these are organised, accessible, and kept fully up to date to meet audit and inspection standards.
- Manage the facilities compliance log and asset register.
- Monitor and file certificates, reports, and insurance documents from external contractors and service providers.
- Provide assurance to senior leaders by producing clear evidence of compliance and due diligence across all areas.
- Advise on waste storage and transportation arrangements in line with regulations.
Risk Management and Assurance Reporting:
- Maintain and review a centralised log of clinical, office, and retail risk assessments.
- Log and monitor incidents, near misses, and accidents; support investigations and organisational learning.
- Produce compliance reports, dashboards, and summary updates for the CEO, SLT, and Board.
- Monitor compliance KPIs and contribute to the organisational risk register.
- Keep up to date with relevant legal and regulatory changes; share updates with the SLT and Fire, Health & Safety Group.
Cross-Team Working:
- As part of the People & Operations Team, provide flexible support across functions, including assisting with HR or operational tasks during periods of high workload, holiday, or project delivery.
- Participate in organisation-wide initiatives, working collaboratively to improve systems, training, and culture across KEMP.
Person Specification:
Experience
- Experience in a health & safety or facilities coordination role
- Experience managing statutory records and audits
- Experience using a compliance or asset management system (e.g. Vantage)
Skills & Abilities
- Strong organisational and record-keeping skills
- Proficient in Microsoft Office and confident with digital systems
- Ability to manage multiple tasks and compliance deadlines
- Able to produce clear, concise reports for senior leadership
Knowledge
- Working knowledge of HSE regulations, fire safety, and risk management
- Understanding of compliance requirements such as RIDDOR, COSHH, PAT testing, and Legionella
- Awareness of policy and training record requirements
Qualifications
- IOSH Managing Safely or equivalent (or willingness to achieve)
- Willingness to complete relevant refresher or system training (e.g. Vantage)
Personal Qualities
- Discreet, professional, and trustworthy
- Proactive and solutions-focused
- Able to work independently while supporting the wider team
- Committed to the values and mission of KEMP Hospice
Experience
- Experience within a health, hospice, education, or not-for-profit setting
- Experience preparing for regulatory inspections
Skills & Abilities
- Ability to train others in safe systems of work
- Experience developing procedures or improving compliance processes
Knowledge
- Understanding of CQC standards and governance frameworks
- Awareness of environmental or sustainability best practices
Qualifications
- NEBOSH General Certificate (or equivalent certification/experience)
- Fire Safety or First Aid at Work qualification
Personal Qualities
- Interest in continuous improvement and safe working cultures
Disclosure & Barring
This role is subject to an enhanced check with the Disclosure and Barring Service due to lone/unsupervised working and access to all areas of the organisation, including areas where vulnerable people may be present.
Closing date for all applications is:Sunday 27th July 2025
Please note: KEMP Hospice reserves the right to close this vacancy early if sufficient applications for the role arereceived.
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Facilities & Compliance Coordinator employer: Kemp Hospice
Contact Detail:
Kemp Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities & Compliance Coordinator
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations relevant to the role, such as HSE and CQC standards. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and safety.
✨Tip Number 2
Network with professionals in the facilities management and compliance sectors. Attend local events or join online forums to connect with others who may have insights into the role or the organisation, which can give you an edge during the application process.
✨Tip Number 3
Prepare to discuss your experience with compliance systems like Vantage. If you have used similar systems, be ready to explain how you managed records and audits, as this is a key responsibility of the role.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've handled compliance issues or facility maintenance challenges in the past. This will highlight your proactive approach and ability to work independently while supporting a team.
We think you need these skills to ace Facilities & Compliance Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in health & safety or facilities coordination. Emphasise your organisational skills and any specific compliance knowledge that aligns with the job description.
Craft a Compelling Cover Letter: In your cover letter, express your passion for KEMP Hospice's mission. Mention how your skills and experiences make you a great fit for the role, particularly in maintaining safety and compliance.
Highlight Relevant Qualifications: Clearly list any relevant qualifications such as IOSH Managing Safely or NEBOSH General Certificate. If you are willing to achieve these qualifications, mention that too, as it shows your commitment to professional development.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully managed competing priorities or resolved issues in previous roles. This will demonstrate your proactive approach and ability to work independently while supporting a team.
How to prepare for a job interview at Kemp Hospice
✨Know Your Compliance Basics
Familiarise yourself with key compliance regulations such as HSE, CQC, and COSHH. Being able to discuss these confidently will show your understanding of the role's requirements and demonstrate your commitment to safety and compliance.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities, especially in managing multiple tasks and deadlines. Discuss how you keep records accurate and up-to-date, as this is crucial for the Facilities & Compliance Coordinator role.
✨Demonstrate Problem-Solving Skills
Be ready to share specific instances where you've proactively solved problems or improved processes in previous roles. This will illustrate your hands-on approach and ability to handle challenges effectively.
✨Emphasise Team Collaboration
Since the role involves working within a small team, express your enthusiasm for collaboration. Share experiences where you've successfully worked with others to achieve common goals, highlighting your flexibility and supportiveness.
