Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead service operations and drive business development across the UK, Benelux & Scandics.
- Company: Join Kelvion, a leader in innovation and sustainability in industrial transformation.
- Benefits: Flexible work environment, career growth opportunities, and a focus on employee well-being.
- Other info: Embrace diversity and creativity in a dynamic, international work culture.
- Why this job: Shape the future of industries with cutting-edge thermal solutions and a collaborative team.
- Qualifications: Experience in leading service organisations and strong commercial acumen required.
The predicted salary is between 60000 - 80000 £ per year.
Our mission is to lead the industrial transformation by championing innovation and sustainability. From optimising data centres and advancing hydrogen production to revolutionising refrigeration and HVAC systems, our mission‑critical thermal solutions empower industries around the globe. United as "One Kelvion," our global team delivers innovative solutions that drive customer success and support a sustainable future. Together, We Shape the Future.
Your Responsibilities:
- P&L responsibility: Responsibility for the regional profit and loss account of Service Operations in the UK, Benelux & Scandics region, including service workshops, field service activities and the spare parts business.
- Business development: Expansion of regional service activities across UK, Benelux & Scandics in close collaboration with Sales, manufacturing sites and the Global Solutions Engineering (GSE) teams.
- People development: Further development of the capabilities of field service and workshop teams in the region through training, certifications and individual development plans.
- Operational Excellence: Introduction and implementation of standardised processes for Field Service Management, spare parts management and supply chain, in line with EMEA standards and regional requirements.
- Customer support & quality: Coordination of product and service complaints with manufacturing sites to ensure fast solutions, high customer satisfaction and robust feedback loops.
- Performance management: Monitoring of regional service KPIs such as revenue, margin, utilisation, service quality and customer satisfaction, as well as the implementation of necessary corrective actions.
- Leadership & collaboration: Representation of the Service Operations function in the UK, Benelux & Scandics region and ensuring close alignment with Sales, product lines and the functional EMEA leads.
Your Profile:
- Proven experience in leading service organisations or regional business units within industrial equipment, mechanical engineering or engineering, ideally in an international environment.
- Strong commercial acumen with experience in P&L responsibility and the profitable expansion of service activities across multiple countries.
- Sound understanding of field service processes, spare parts logistics, service workshops and customer management in an industrial environment.
- Leadership experience in managing technical teams across multiple sites and countries, as well as a proven ability to work with cross‑functional stakeholders in a matrix organisation.
- Fluent English; knowledge of additional regional languages, such as Dutch, French or Scandinavian languages, is an advantage.
- Willingness to travel regularly within the UK, Benelux & Scandics region.
At Kelvion we thrive on collaboration, embracing diversity of thought, and valuing every voice. Within Kelvion creativity shines because people are listened to, their contributions recognised, and their ideas welcomed. Our flexible approach to the way we work places people’s health and satisfaction as a priority, enhancing engagement and fostering career opportunities. We empower engaged individuals to grow, progress and carve their own paths within the company. Together, We Shape the Future.
Senior Manager Service Operations UK & Benelux & Scandics (m/w/d) in Atherstone employer: Kelvion Holding GmbH
Contact Detail:
Kelvion Holding GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager Service Operations UK & Benelux & Scandics (m/w/d) in Atherstone
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs. Highlight your leadership skills and how you can drive success in their service operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Senior Manager Service Operations UK & Benelux & Scandics (m/w/d) in Atherstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Manager Service Operations role. Highlight your P&L responsibility and any leadership experience in service organisations to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for innovation and sustainability, and explain how your background makes you the perfect fit for our mission at Kelvion. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven business development or improved operational excellence in previous roles. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Kelvion Holding GmbH
✨Know Your Numbers
Since this role involves P&L responsibility, make sure you’re familiar with key financial metrics. Be ready to discuss how you've managed budgets and driven profitability in previous roles. This shows you understand the commercial side of service operations.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership experience, especially in managing technical teams across different locations. Discuss how you’ve developed team capabilities through training and individual development plans, as this aligns with their focus on people development.
✨Understand the Industry Landscape
Brush up on the latest trends in industrial equipment and service operations. Being able to discuss innovations in areas like hydrogen production or HVAC systems will demonstrate your industry knowledge and commitment to driving transformation.
✨Emphasise Collaboration Skills
This role requires close alignment with various teams. Prepare to share experiences where you successfully collaborated with cross-functional stakeholders. Highlighting your ability to work in a matrix organisation will resonate well with their emphasis on teamwork.