At a Glance
- Tasks: Provide admin support to the Occupational Health team and manage client bookings.
- Company: KML Occupational Health, a leader in health services across various industries.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Other info: Join a diverse team that values inclusion and personal growth.
- Why this job: Make a difference in employee health while developing your administrative skills.
- Qualifications: Previous admin experience and good communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Introduction
KML Occupational Health are an audited and accredited Occupational Health Services Provider delivering multiple services that cross both physical and mental health.
We operate in multiple industries and business sectors, providing national coverage.
KML also provide advice, support and assistance to reduce employee sickness absence levels.
This includes health promotion talks and health promotion campaigns.
Job Description
This role will provide comprehensive administrative support to the KML Occupational Health (OH) Team, working closely with the OH Services Manager to ensure seamless service delivery.
Responsibilities include managing client booking requests, coordinating clinician diaries, overseeing clinic days, and organising the clinical mobile unit.
The role will also handle logistical and geographical planning to optimise service efficiency, while maintaining clear communication with clients in line with contractual agreements.
You will develop a strong understanding of Occupational Health including medicals, assessments, regulations, and mandatory requirements and ensure all processes align with compliance standards.
Duties & Responsibilities
- Greeting visitors to the office in a friendly, professional, hospitable manner.
- Being a main point of contact for internal and external queries.
- General administration – answer the phone and email queries, take messages, scanning, typing letters, filing and handling of sensitive documents, booking appointments and sending out confirmation letters.
- Act as business interface so as to filter general information, requests and queries and escalate these as appropriate.
- Liaising with sites and project teams for appointments, scheduling medicals and maintaining recall.
- Organise and management of client booking requests, clinician diaries, clinic days and the clinical mobile unit.
- Management of OPAS G2 database.
- Raising purchase orders and processing incoming invoices.
- Supplier on boarding processes: Pre-Qualification Questionnaire Vetting, Insurances, Track sheet (expiry/renewals/new & existing suppliers).
- Liaising with third party medical professionals and clinics e. g. counsellors, physiotherapists, etc.
- Reviewing and triaging medical questionnaires and results to ensure all the necessary information has been received and issuing fitness certificates.
- Ordering of medical equipment and consumables including organising and keeping calibration records updated and regular stock checks.
- Organise couriers when required.
- Good and accurate record keeping and adhere to KML OH confidentiality agreement.
Requirements
Essential
- Previous administration experience
- Own transport or ability to get to all office location/s
- Reliable, punctual, organised and presentable
- Good verbal and written communication skills
- Can follow written and verbal instructions
- Good IT skills and knowledge of Microsoft Office especially Excel
- Able to work independently and as part of a team
Desirable
- Previous experience in a health care or medical practice environment
- Diversity & Inclusion
We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm.
Keltbray welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation
Occupational Health Administrator in Thames Ditton employer: Keltbray Management Services Limited
Keltbray Group is an exceptional employer, offering a dynamic work environment where employees can thrive in their roles while contributing to the development of Britain's built environment. With a strong focus on employee growth and a commitment to equal opportunities, Keltbray fosters a collaborative culture that values teamwork and adaptability, making it an ideal place for those seeking meaningful and rewarding careers in the engineering and construction sectors.
Contact Details:
Keltbray Management Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Occupational Health Administrator in Thames Ditton
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Keltbray Management Services Limited.
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Keltbray Management Services Limited.
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When you find roles that excite you, especially at places like Keltbray Management Services Limited, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Occupational Health Administrator in Thames Ditton
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Keltbray Management Services Limited.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Keltbray Management Services Limited.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Keltbray Management Services Limited. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Keltbray Management Services Limited. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Keltbray Management Services Limited
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Keltbray Management Services Limited’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
