At a Glance
- Tasks: Lead a vibrant team at our Korean street-food kiosk, ensuring top-notch service and food quality.
- Company: Join Onggi Korean, a modern concept inspired by the bold flavours of Korean culture.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Other info: Flexible shifts and a chance to make a real impact in a fast-paced setting.
- Why this job: Be part of an exciting journey as we expand across the UK and beyond!
- Qualifications: Experience in food retail or hospitality, with strong leadership and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: London
Reports to: Operations Excellence Manager
Type: Full‑time, Permanent
About Onggi Korean
Onggi Korean is a vibrant, modern Korean street‑food kiosk concept inspired by the bold flavours, creativity and warmth of Korean culture. We have our kiosk in Kings Cross, London, with ambitious plans to scale across the UK and beyond, following the successful growth trajectory of our sister brand Sushi Daily (part of KellyDeli).
We are seeking an experienced and motivated Kiosk Supervisor to lead our front‑line team. The ideal candidate will have a hands‑on approach, strong leadership skills, and a genuine passion for delivering outstanding food experiences in a fast‑paced kiosk environment.
As the Kiosk Supervisor, you will oversee the day‑to‑day running of the kiosk, ensuring consistent product quality, excellent customer service, and smooth operational standards are maintained at all times.
Working Hours
Operating hours are between 5:00 AM and 9:00 PM. Shift patterns will be arranged within these hours on a rota basis.
Key Responsibilities
- Supervise and lead the kiosk team, maintaining a positive, productive, and efficient working environment.
- Oversee food production and service, ensuring consistency, quality, and presentation meet brand standards.
- Manage food preparation and service flow efficiently to meet operational deadlines throughout the day.
- Maintain strict compliance with food safety regulations and hygiene standards at all times.
- Monitor stock levels, place orders, and manage inventory to minimise waste and control costs.
- Train and support junior team members, fostering a culture of continuous improvement.
- Ensure all products are prepared in accordance with health and safety guidelines.
- Collaborate with wider teams to ensure seamless service and high levels of customer satisfaction.
- Handle opening and closing procedures, ensuring the kiosk is ready for trade at all times.
Requirements
- Proven supervisory or team leader experience in a busy food retail, restaurant, or hospitality setting.
- Strong background in food preparation, production, and food safety practices.
- Demonstrated ability to lead and motivate a team in a high‑volume, fast‑paced environment.
- Excellent organisational skills with a proactive, hands‑on attitude.
- Ability to work early morning shifts starting from 5:00 AM and flexibility across the operating hours.
- Strong communication skills and a customer‑first mindset.
- Knowledge of current food safety regulations (Level 2 Food Hygiene certificate preferred).
Onggi Kiosk Supervisor employer: KellyDeli Group
Onggi Korean is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and passion for food are celebrated. Located in the bustling area of Kings Cross, London, we offer our employees opportunities for growth and development within a rapidly expanding brand, alongside competitive benefits and a supportive team environment. Join us to be part of a dynamic team dedicated to delivering outstanding food experiences while enjoying the unique advantages of working in one of London's most exciting culinary scenes.
StudySmarter Expert Advice🤫
We think this is how you could land Onggi Kiosk Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like KellyDeli Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to KellyDeli Group
Don't be shy about reaching out to KellyDeli Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Onggi Kiosk Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about KellyDeli Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at KellyDeli Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
