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For Companies At a Glance
- Tasks: Manage customer orders and queries while building strong relationships.
- Company: Join a global parts distributor with a diverse product portfolio.
- Benefits: Earn up to £27,000, enjoy 20 days holiday, and a company pension.
- Why this job: Be the key link between customers and our products, making a real difference.
- Qualifications: Previous sales experience and excellent communication skills required.
- Other info: Office-based role in Bartley Green with great career growth potential.
The predicted salary is between 21600 - 32400 £ per year.
Are you a Sales Administrator or a Sales Co-ordinator looking for a new opportunity? Do you have meticulous attention to detail and a passion for delivering an outstanding customer service experience? If so, this could be the perfect opportunity for you!
My client, a global parts distributor, is currently seeking a Sales Administrator or a Sales Co-ordinator to join its team based in Bartley Green, Halesowen. Their Product Portfolio contains more than 250,000 product lines in a wide variety of plastic and metal parts within the fastener industry. Reporting to the Internal Sales Office Manager, the successful candidate will be responsible for developing long-term relationships with customers.
You will work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You will have excellent communication and negotiation skills and be customer service orientated.
Benefits- Salary up to £27,000 per annum
- Hours: Monday – Thursday 8.00 am – 16.45 pm (1 hour for lunch), Friday 8.00 am – 16.30 pm (1 hour for lunch)
- Holidays: 20 days + Bank Holidays & Christmas Shut Down
- Company Pension Scheme
- Free onsite parking
- Fully office based
- Processing customer orders
- Progressing any customer queries regarding outstanding orders
- Facilitating business reviews with customers
- Completion of RFQs from customers
- Negotiating with customers regarding pricing/lead time for orders
- Maintain regular customer engagement
- Ensuring the system is updated using active price management including margins
- Analysis of customer schedules to ensure stock availability
- Obtaining up-to-date forecast information for key customers
- Monthly sales forecasting analysis on key accounts
- Creation of commercial invoices and supporting customer declarations
- Resolving empty bin queries by liaising with customer & purchasing department
- Regular reviews of any invoice exceptions
- Co-ordinate activities with any quality concerns raised by our customers
- Support and collaborate with AR/AP to resolve invoice discrepancies
- Liaise with Warehouse operations to ensure timely fulfilment of customer orders
- Generate customers KPI’s as required
- Any other duties as required by management
- Liaising with suppliers regarding pricing/lead time for orders
- Product sourcing & resourcing
- Placing POs with suppliers
- Progressing POs with suppliers
- Previous experience in a similar role
- Excellent communication skills, both verbal and written
- Proficient in oral, written, and mathematical skills
- Experience of Microsoft Office package including Excel
- Good time management
As an Equal Opportunities employer, we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Sales Coordinator in Halesowen employer: Kelly
Contact Detail:
Kelly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator in Halesowen
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Sales Coordinator role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their portfolio of over 250,000 product lines. This will not only impress them but also help you tailor your answers to show how you can meet their customer service needs.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent verbal and written communication, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Coordinator in Halesowen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Coordinator role. Highlight your experience in sales administration and customer service, and don’t forget to mention any relevant skills that match the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering outstanding customer service and how your meticulous attention to detail makes you a perfect fit for the team.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Kelly
✨Know Your Product Portfolio
Familiarise yourself with the company's extensive product range, especially in the fastener industry. Being able to discuss specific products and how they meet customer needs will show your genuine interest and understanding of the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Highlight situations where you resolved queries or built long-term relationships, as this aligns perfectly with the job's focus on customer satisfaction.
✨Brush Up on Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your verbal and written communication skills.
✨Demonstrate Attention to Detail
Be ready to discuss how you manage details in your work. You might want to share specific instances where your meticulous attention to detail made a difference, whether in processing orders or managing customer queries.
