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For Companies At a Glance
- Tasks: Join a vibrant team to process orders, manage dispatch, and deliver exceptional customer service.
- Company: A growing company in Worcester, known for its fun and dynamic work environment.
- Benefits: Enjoy a salary of £23,000 to £26,000, 33 days holiday, free parking, and employee discounts.
- Why this job: This role offers career progression and a chance to be part of a supportive team culture.
- Qualifications: Experience in stock control and knowledge of interior trends preferred; proficiency in MS Excel is essential.
- Other info: Office-based role with a friendly atmosphere and social events to connect with colleagues.
The predicted salary is between 20000 - 26000 £ per year.
Are you an experienced Customer Service Admin? Are you looking for career progression? Are you a natural people person? The this could be the role for you!
Due to continued business growth, our client in the Worcester area is looking for an experienced Customer Service Admin to join their fun and vibrant team!
Benefits:
Role & Responsibilities:
Required Skills & Experience:
As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Customer Service Admin employer: Kelly
Contact Detail:
Kelly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Admin
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Be prepared to discuss specific examples of how you've handled challenging situations or provided exceptional service in the past.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and what the hiring managers are looking for in a candidate.
✨Tip Number 4
Demonstrate your proficiency in MS Excel and Outlook during the interview. You might be asked to perform tasks or answer questions that showcase your skills in these applications.
We think you need these skills to ace Customer Service Admin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise any specific skills mentioned in the job description, such as proficiency in MS Excel and a professional telephone manner.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to deliver exceptional support. Mention your experience with order processing, stock control, and any relevant achievements that demonstrate your suitability for the role.
Highlight Relevant Experience: In your application, focus on your previous roles that involved customer interaction, order management, or financial reporting. Use specific examples to illustrate how you have successfully handled similar responsibilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Kelly
✨Show Your People Skills
As a Customer Service Admin, you'll be the primary contact for customers. Make sure to highlight your experience in dealing with people and how you handle various customer situations. Share specific examples that demonstrate your ability to provide exceptional service.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, especially when processing orders and managing stock levels. Be prepared to discuss how you ensure accuracy in your work and any systems or methods you use to maintain high standards.
✨Familiarise Yourself with the Company
Research the company and its products before the interview. Understanding their offerings and market position will help you tailor your responses and show genuine interest in the role. Mention any relevant trends in interior and houseware that could benefit the company.
✨Prepare for Technical Questions
Since proficiency in MS Excel and Outlook is preferred, brush up on your skills and be ready to answer questions about how you've used these tools in previous roles. Consider discussing any specific functions or features you are comfortable with that could enhance your performance in this job.
