At a Glance
- Tasks: Lead a dynamic team, manage escalations, and support recruitment processes.
- Company: Join a diverse and inclusive company committed to growth and development.
- Benefits: Full-time role with opportunities for training and career advancement.
- Other info: Exciting environment with a focus on collaboration and innovation.
- Why this job: Make a real impact by developing talent and improving processes.
- Qualifications: Team leadership experience and strong communication skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
Telford, ENG, United Kingdom | HR/Talent Acquisition | Full-time
Job Reference: 14577 - Posted 17-Jul-2026
Responsibilities
- Day‑to‑day management of your assigned team
- Managing escalations and employee performance
- Provide and set up training for new starters within the team and further coaching/training to aid development of existing team members
- Support in the OCG central recruitment process
- Focus on growth strategy to support and improve process standards for the client
- Work with the hiring managers and suppliers to process and manage any work order updates and/or revisions, including all e‑tool updates
- Manage all on‑ and off‑boarding activities for new starters
- Ensure trackers are updated frequently and chased following the appropriate time scales
- Work with hiring managers as required to discuss and create requisitions and handle electronic contracts in Fieldglass
- Respond to ad‑hoc queries and administrative requests
- Ensure strong communication skills both verbally and written across all levels internally and externally
- Strong administrative and organisational skills
- Analytical approach to identify root causes of issues
Qualifications
- Able to motivate a team
- Team‑lead or supervisory experience desirable
- Project management skills desirable
- Proficiency with Microsoft Office (Outlook, Word, Excel)
- Fieldglass or similar VMS experience desirable but not required
- Confidence in presenting to teams and stakeholders
- Inquiry management (IM) system experience desirable but not required
Kelly is an equal‑opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.
14539 –Central Support Team Lead | Telford, England (Onsite) employer: Kelly Services Inc.
At Kelly Services Inc., we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Central Support & Onboarding Specialists enjoy comprehensive benefits, opportunities for professional growth, and the chance to work with a leading Aerospace Defence client in a supportive environment that values each employee's contributions.
