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For Companies At a Glance
- Tasks: Welcome clients, manage calls, and support the team with admin tasks.
- Company: Family-run estate agency known for exceptional client service.
- Benefits: Flexible hours, competitive pay, and training provided.
- Why this job: Gain valuable office experience in a supportive environment.
- Qualifications: Confident communication skills and attention to detail.
- Other info: Perfect for students or anyone seeking part-time work.
Job Description
About Kelly Residential
Kelly Residential is a family-run estate agency based in Newton Mearns, East Renfrewshire. We’re known for our exceptional client service, deep local knowledge, and commitment to supporting our community. As a growing, independent business, we combine a personal, family-focused approach with professional expertise to deliver a first-class experience for our clients.
Role Description
We’re looking for a confident and professional Admin/Receptionist to join our team on a part-time basis. You’ll be the first point of contact for our clients and visitors, providing a warm welcome both in person and over the phone, while supporting our agents with day-to-day admin tasks.
This role is ideal for:
- Retirees looking for part-time work
- Parents looking for flexible hours during the school week
- Students or school leavers keen to gain office experience in a professional environment
Key Responsibilities
- Managing reception and welcoming clients with a friendly, professional approach
- Handling a high volume of inbound and outbound calls, booking appointments, and following up enquiries
- Supporting the team with diary management and coordination of viewings and valuations
- Acting as the first point of contact for client queries via phone, email, and in-person
- Providing wider administrative support to the team, including data input and office task
What We're Looking For
- A warm, confident, and professional manner
- Strong telephone and communication skills
- Excellent attention to detail and ability to follow processes
- Self-motivated, proactive, and a positive team player
- Proficiency in Microsoft Office (Outlook & Excel)
- Previous experience in estate agency or a client-facing role preferred (but not essential)
Role Details
- 12–20 hours per week (Saturday availability essential)
- £12.60 per hour
- Permanent contract
- Training provided on systems and approach
Why Join Us?
- Be part of a supportive, family-run business
- Flexible hours to fit around family life or studies
- Opportunity to gain professional experience in a growing company
- A role that makes you a key part of our client experience and team success
Part-time Administrative Assistant employer: Kelly Residential
Contact Detail:
Kelly Residential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Administrative Assistant
✨Tip Number 1
Make sure you research Kelly Residential before your interview. Knowing about their values and community focus will help you connect with them and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since you'll be handling a lot of calls, try role-playing with a friend to get comfortable with answering queries and booking appointments in a friendly, professional manner.
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed tasks or supported a team in the past, even if it's from school or volunteer work. It’ll highlight your proactive nature!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen to join our family-focused team at Kelly Residential.
We think you need these skills to ace Part-time Administrative Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love a warm and friendly tone, so don’t be afraid to show us who you are. Remember, we’re looking for someone who can make our clients feel welcome.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience you have, especially in client-facing roles or admin tasks. We want to see how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate attention to detail, so make sure there are no typos or errors!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Kelly Residential
✨Know the Company
Before your interview, take some time to research Kelly Residential. Understand their values, services, and community involvement. This will help you tailor your responses and show that you're genuinely interested in being part of their family-run business.
✨Practice Your Communication Skills
Since this role involves a lot of client interaction, practice your telephone and face-to-face communication skills. You might want to role-play common scenarios with a friend or family member to build your confidence and ensure you come across as warm and professional.
✨Highlight Relevant Experience
Even if you don’t have direct experience in estate agency, think about any previous roles where you’ve managed reception tasks or provided customer service. Be ready to share specific examples that demonstrate your attention to detail and ability to follow processes.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the company, such as asking about team dynamics or opportunities for growth within the company. This shows you’re proactive and engaged!